Abacus Group Reviews

3.4

58% would recommend to a friend

(100 total reviews)
avatar

Anthony J. D’Ambrosi

41% approve of CEO

55% positive business outlook

Abacus Group has an employee rating of 3.4 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abacus Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
2.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to financial industry clients and enterprise IT environments.

Cons

There was too much emphasis on ticket metrics instead of actually resolving issues properly. Speed seemed to matter more than quality, which created unnecessary pressure.

1.0
5 July 2026

Burnout Came Fast

Recommend
CEO approval
Business outlook

Pros

Supportive teammates who were always willing to help each other.

Cons

Staffing didn't seem to keep up with business growth. Taking on extra work became the expectation rather than the exception, and work-life balance suffered.

5.0
29 June 2026

supportive management

Recommend
CEO approval
Business outlook

Pros

I had a good experience working at Abacus Group. The company gave me strong exposure to IT support and client service, especially in a fast-paced environment. I learned a lot from coworkers and management was supportive when it came to training and growth.

Cons

Busy workload during peak hours.

Viewing 1 - 3 of 100 Reviews

Glassdoor has 103 Abacus Group reviews submitted anonymously by Abacus Group employees. Read employee reviews and ratings on Glassdoor to decide if Abacus Group is right for you.