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      Abacus Group

      Engaged employer

      Abacus Group Reviews

      3.4

      58% would recommend to a friend

      (100 total reviews)
      avatar

      Anthony J. D’Ambrosi

      41% approve of CEO

      55% positive business outlook

      Abacus Group has an employee rating of 3.4 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abacus Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      100 reviews
      2.0
      8 July 2026

      Too Focused on Ticket Numbers

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good exposure to financial industry clients and enterprise IT environments.

      Cons

      There was too much emphasis on ticket metrics instead of actually resolving issues properly. Speed seemed to matter more than quality, which created unnecessary pressure.

      1.0
      5 July 2026

      Burnout Came Fast

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive teammates who were always willing to help each other.

      Cons

      Staffing didn't seem to keep up with business growth. Taking on extra work became the expectation rather than the exception, and work-life balance suffered.

      5.0
      29 June 2026

      supportive management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a good experience working at Abacus Group. The company gave me strong exposure to IT support and client service, especially in a fast-paced environment. I learned a lot from coworkers and management was supportive when it came to training and growth.

      Cons

      Busy workload during peak hours.

      Viewing 1 - 3 of 100 Reviews
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      ReviewsAbacus Group reviews

      Glassdoor has 103 Abacus Group reviews submitted anonymously by Abacus Group employees. Read employee reviews and ratings on Glassdoor to decide if Abacus Group is right for you.