Pros
Good average pay rate Good management of replacing cancelled shifts for support workers Good standard of support workers Good company for clients who are looking to maintain a status quo with their care. Manages Tac and ndis clients
Cons
Good workers only stick around for short periods until management either miscalculates pay, doesn't give them shifts even when they constantly ask for shifts and are available for the shifts. Bad management of support workers with complex needs. Things need to get really bad for any action to be taken by management. Since the transfer to digital progress notes, all workers and clients have become names, numbers and shift times to management with no proper follow up on the progress of clients. Not the company for those looking to progress or rehabilitate in their support plan.
