3mo
We are sorry that you had a negative working experience with AbroadWorks. We strive to support every AbroadWorker’s growth and we’re disappointed that your experience is anything but. That said, we wanted to clarify some things:
On rate and pay schedule - We share our benefits from the interview stage, which include paid leave, an HMO (for Philippine and Mexican employees), and a guaranteed salary raise per year. All AbroadWorkers are also entitled to a year-end bonus based on performance and tenure. Considering our employees are independent contractors, our bonuses are very competitive by industry standards. The employee engagement team also shares, during every new employee onboarding, the one-paycheck delayed payout schedule to ensure payroll is computed accurately, especially since some employees are paid on an hourly basis. The payout schedule for the whole year is also shared during the onboarding. This is also stated in the contractor agreement, which employees sign prior to the onboarding process.
On work schedule - We try our best to ensure that all work schedule changes are communicated ahead of time so employees can adjust accordingly. We apologize if there are any delays, but we will never lie to you about details that will affect your productivity and partnership with the client.
On career advancement - We do our best to advocate for our AbroadWorkers during regular meetings with the clients. We believe everyone has an opportunity to grow, but at the same time, career advancement is solely based on performance and client feedback.
On HR responsiveness - We’re continuously improving our processes, and we apologize for the delays and gaps in communication. We have communicated this to the team as well, but if you have any specific feedback, we are more than happy to know more about your thoughts. Please send us an email here: engagement@abroadworks.com