Does Abtran pay their employees well?

According to anonymously submitted Glassdoor reviews, Abtran employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Abtran. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Abtran?

54% of Abtran employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Abtran 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Abtran?

Customer Service Representative (139) , Customer Service Advisor (97) , Customer Service Agent (43) , Team Leader (32) , Customer Service (30) , Advisor (22) , Sales Advisor (20) , Customer Advisor (18) , Sales Associate (11) , Customer Support Representative (8) , Agent (7) , Call Center Agent (7) , Manager (7) , Operations Manager (7) , Product Specialist (7)

What are the pros of working at Abtran according to real employee reviews?

"The people you work with are great and its a great place to meet good friends." ((in 73 reviews)); "Work from home is the best thing." ((in 42 reviews)); "Great colleagues in a an environment with a good balance of professionalism and fun." ((in 36 reviews)); "Good team and great atmosphere" ((in 20 reviews)); "Relatively flexible hours (You are allowed to apply for shift swaps with your coworkers)" ((in 11 reviews))

What are the cons of working at Abtran according to real employee reviews?

"There is a pattern of extremely poor management in the company; at multiple levels." ((in 55 reviews)); "Low salaries for the work" ((in 45 reviews)); "Very inadequate training which doesn’t prepare you" ((in 28 reviews)); "Pay is minimum wage which is a a little bit too low for the amount of work to be done." ((in 25 reviews)); "No benefits only 20 days holidays" ((in 17 reviews))

Abtran Reviews

3.1

54% would recommend to a friend

(806 total reviews)

Teresa Purtill

100% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (806 reviews)

Abtran has an employee rating of 3.1 out of 5 stars, based on 806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abtran employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

806 reviews

5.0

8 June 2026

Great team

Field agent

Recommend

CEO approval

Business outlook

Pros

Great team to work with, extremely friendly and helpful.

Cons

Can be alot of driving

Abtran Response

3w

Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed working with such a friendly, supportive, and helpful team. Building a positive workplace culture is something we value greatly. We also appreciate your feedback regarding the amount of driving involved in the role. As a Field Agent position, travel is an important part of the job, and we continuously look for ways to support our colleagues in managing their schedules effectively. Thank you again for your feedback. We wish you all the best in your future career and thank you for your contribution during your time with us.

4.0

4 June 2026

Work from home and training, but low pay

Customer service advisor

Recommend

CEO approval

Business outlook

Pros

Work from home, training provided

Cons

Basic pay for the amount of calls you get

Abtran Response

4w

Thank you for taking the time to post your feedback. It’s great to know that you have found the training beneficial and enjoyed the flexibility of working from home. If you’re finding your workday busy or time-consuming, we encourage you to please reach out to your line manager. They’re there to support you and can help explore ways to manage your workload more effectively. We strive to offer fair and competitive compensation and benefits, and while we regularly assess them, we understand there's always room to grow. Thank you again for your feedback, It's important that we are aware of our strengths and concerns so that we can look at where we can make improvements in the future.

3.0

31 May 2026

Lovely manager and great remote work, but low pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Manager was lovely Remote was great

Cons

Pay is low Little care for staff wellbeing Sometimes ask too much of people for too little reward

Abtran Response

1mo

Thank you for taking the time to post your feedback. Its great to hear you found your manager supportive and enjoyed the option of remote working. Our goal is to offer fair and competitive compensation and benefits, and while we regularly assess them, we understand there's always room to grow. Thank you again for posting your feedback, it's essential for helping us identify specific areas that might need a deeper look.

Viewing 1 - 3 of 806 Reviews

Jobs at Abtran

Customer service Advisor

Customer Service Advisor - Fluent Irish Speaker

Abtran

Abtran Reviews

Company ratings over time

Reviews by job title

Great team

Work from home and training, but low pay

Lovely manager and great remote work, but low pay

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