Accor Reviews

3.9

78% would recommend to a friend

(2,191 total reviews)
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Sébastien Bazin

89% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Takes care of its employee in most cases, empathetic culture.

Cons

Growth needs to be faster, should be more open to movement to retain staff.

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Accor Response
7h
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Good manager, hardworking colleague and good food every month

Cons

Heavy work, same routine everyday

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Accor Response
7h
Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor People & Culture
5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Accor is an amazing brand with global reach. Training is unparalleled in terms of luxury hotel brands.

Cons

Nothing the hotel could do about it. Evil owners imparting their ideological and deeply disturbed world view on employees.

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Accor Response
7h
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
Viewing 1 - 3 of 2,191 Reviews

Glassdoor has 4,939 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.