Does ActivTrak pay their employees well?

According to anonymously submitted Glassdoor reviews, ActivTrak employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ActivTrak. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at ActivTrak?

71% of ActivTrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ActivTrak 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at ActivTrak?

Customer Success Manager (6) , Sales (3) , Account Executive (2) , Customer Success (2) , Technical Support Engineer (2)

What are the pros of working at ActivTrak according to real employee reviews?

"Fully Remote and still great culture" ((in 8 reviews)); "Amazing benefits and company culture." ((in 4 reviews)); "And, it's the result of a leadership team with the natural foresight, strategic vision, and track record of producing multi" ((in 3 reviews)); "Unlimited pto" ((in 3 reviews)); "Most of the people are genuinely nice!" ((in 3 reviews))

What are the cons of working at ActivTrak according to real employee reviews?

"Horrible Leadership" ((in 3 reviews))

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ActivTrak

ActivTrak Reviews

4.0

71% would recommend to a friend

(44 total reviews)

Heidi Farris

86% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Culture and values

3.9

Diversity and inclusion

3.7

Senior management

3.7

Compensation and benefits

3.6

Career opportunities

ActivTrak has an employee rating of 4.0 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ActivTrak employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews

1.0

19 Feb 2026

Terrible Mangers They do not know how to help you.

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Good Pay Remote These are the only good things about this company. Not worth it.

Cons

TOXIC work environment Micromanagement Poor Communication Horrible Leadership Advice to Management Seriously need to evaluate the leadership positions, especially on the Customer Success Side. There's definitely a bully culture and excuses are made to keep it going.

3.0

4 Feb 2026

Almost There

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Most departments appear to have a healthier culture, with generally positive team dynamics and a reasonable level of transparency.

Cons

The Customer Success organization has significant cultural challenges. Turnover within this team is consistently high, which suggests deeper leadership issues rather than individual performance problems. Feedback raised in employee reviews appears to go unaddressed, and there is little evidence of meaningful change over time. Leadership practices within this department often feel driven by favoritism and insecurity, with behavior that ultimately undermines team morale and trust. While this style may deliver short-term results, it is not sustainable and has led to long-term damage in engagement and retention. Re-evaluating Customer Success leadership and investing in a healthier management approach would likely benefit not only the team but the broader organization.

5.0

31 Jan 2026

Good product

Account executive

Recommend

CEO approval

Business outlook

Pros

Great market fit and good processes

Cons

Management can be political and play favorites

Viewing 1 - 3 of 44 Reviews

Jobs at ActivTrak

Sales Development Representative

Austin, TX

USD 63K - USD 63K /yr

(Employer provided)

View job