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Activant Solutions (California)

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Activant Solutions (California) Reviews

2.7

19% would recommend to a friend

(83 total reviews)
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Joseph L. Cowan

100% approve of CEO

26% positive business outlook

Activant Solutions (California) has an employee rating of 2.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Activant Solutions (California) employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
1.0
22 Oct 2009

Hands On Training in Machiavellism

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amongst non-management employees there is a strong level of commitment, high energy, and a great deal of comradery. Also, there is no lack of challenges or work. If you are the type who hates having to look for something to do, Activant may be a good fit. That is of course only if you enjoy playing politics beneath a growing mountain of work.

Cons

Managers have a very specific set of answers they want to hear from their employees. Despite technical objectives not being met, providing a manager with the answer he/she wants often constitutes success. Hence the Machiavellian aspect. This may sound relatively benign, but when you consider that the employee is left to clean up the mess while the manager leaves at 5 PM, it takes on a more insidious character. Also, perhaps to counteract the comradery of those at the lower end of the totem pole, management works hard to promote a culture of hostile competition and one-ups-man-ship amongst employees. When you combine this with the limited opportunities for professional growth and promotion, it is hard not to resent the needless strife on top of the already very high demands for productivity. In short, it is an environment where employees are given an infinite amount of responsibility (under extreme duress) without the authority to make decisions. The authority to make decisions is in the hands of the managers as their bonuses are affected by deadlines and invoicing.

1.0
7 Jan 2010
Recommend
CEO approval
Business outlook

Pros

They have acquired several solid vertical software products over the years. They still have many dedicated employees left from those acquisitions. (Although less and less each year.)

Cons

Activant does not value employees or customers. Both are treated a means to a $ end. They have no concept of vertical marketing. Their sales plan is a 'pick one' routine. This of course confuses the marketplace and each prospect. Major discounting is their best, most trusted sales plan. At last year's annual sls meeting they announced 2 major initiatives. (Net Promoter and a series of initiatives related to a $2M Bain Consulting gig.) Of course, similar to all upper mgt activities, neither initiative was ever mentioned after the meeting. These mgrs have no concept of the realtion of happy customers to success. Upper mgt can not be trusted and have no integrity. Just ask their employees, customers and vendors.

1.0
17 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Home office; and that is about it. Would love to say the sales training, but, whenever we had sales training, they would forget about it 6 months later.

Cons

Where do you start? I can only speak for sales in the HWHC division. Unless you need a job, pass this by. For starters, the pay is very substandard for the professionals they hope to attract, and for the demands they put on their sales people. I am all for working hard, traveling every day and being away from home; but for a base of 55k, and when the company isn't selling, it isn't worth it. They pay good lip service on their website as to what a great place it is to sell, but the reality is, the smaller competitors (who have new technology; Activant is still on legacy technology which their ERP platform was developed on 35 years ago) are taking huge market share from them. Instead of changing their pricing, they decided to go to new markets. Not a bad idea, but they expect immediate success; which just isn't happening. Sales leadership - Every-time you have a review of a hot deal, be ready for a berating and second guessing. You can't do anything right, and they have all the answers. Turnover - Highest turnover rate I have ever seen; this isn't layoffs. People start, and then quit within 6 months. Timeoff - They won't let you take time off unless you are above quota. Rarely was anyone over quota; and if you do ask for timeoff, they will make you feel like you are neglecting your job, and will expect you to still participate in CC's and respond to email. Benefits - Eliminated company match in 401k (so have alot of employers); eliminated reimbursement for home internet (duh, I work remotely, so now it is out of my pocket); Sales doesn't accumulate vacation time, so when you leave (regardless of how you leave), you aren't paid for unused time. Comp plan - If you can figure it out, please post. It was so complex, and driven by gross margin. That is fine, but any discounts are applied against your commission. There is no work life balance. You are expected to be out in your territory every day. Territories are multi-state. They don't want you cold calling on the phone. They want onsite cold calling; that is door knocking!!! Good luck spending time with your family. Again, if they paid well, it would be easier to do. There are 2 kinds of businesses. Those that have Activant and don't like them, and those that don't that don't want to do business with Activant. It is the highest price solution by far, and most prospects know that. It is a good solution, but the pricing is so far out of line with the market

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Glassdoor has 83 Activant Solutions (California) reviews submitted anonymously by Activant Solutions (California) employees. Read employee reviews and ratings on Glassdoor to decide if Activant Solutions (California) is right for you.