ActiveOps Reviews

Methodology is very important part of the sales process. Not just selling a SaaS licence. It takes a while to learn to be able to articulate the methodology and key benefits in a way that Operations Managers understand and agree with.

The company tells you not work out of hours yet every senior manager works crazy long hours, often 6 or 7 days a week. CTO is a great guy and deservedly well liked, but often way too involved in the minutae of the other technical teams which makes them feel untrusted. Everything is Microsoft. Except Zendesk: which everyone who uses it complains about and hates. Undefined progression plan for staff. Some staff get internally blacklisted by management for (seemingly) minor mistakes that prevent them from ever progressing or developing and makes them always "tarnished". Some teams (i.e. mine) felt like they had constantly shifting goalposts. New rules, new plans, new demands from management to change how we worked.