Does Acuity Eye Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Acuity Eye Group employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at Acuity Eye Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Acuity Eye Group?

13% of Acuity Eye Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Acuity Eye Group 2.3 out of 5 for work life balance, 1.8 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at Acuity Eye Group?

Front Desk Receptionist (8) , Back Office Technician (7) , Ophthalmic Technician (5) , Call Center Representative (4) , Front Desk Associate (3) , Manager (3) , Optician (3) , Registered Nurse (3) , Optometrist (2) , Scheduler (2)

What are the pros of working at Acuity Eye Group according to real employee reviews?

"Friendly coworkers and good manager but it all depends on the location you work at" ((in 5 reviews)); "Great people to work with" ((in 5 reviews)); "Growth opportunities are available with good benefits" ((in 5 reviews)); "Great Insurance Knowledge and Development" ((in 3 reviews)); "Weekends are always time off" ((in 3 reviews))

What are the cons of working at Acuity Eye Group according to real employee reviews?

"Low pay" ((in 9 reviews)); "Staff was nice but I can tell they were bit overwhelmed with training." ((in 6 reviews)); "When things go wrong management just seems to disappear and you can’t get ahold of them." ((in 5 reviews)); "Being in a growth made can come with challenges but the leadership is committed to growing the company the right way and putting in the right infrastructure." ((in 5 reviews)); "There's a toxic culture from top to bottom and very little collaboration between departments because of it." ((in 3 reviews))

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Acuity Eye Group

Acuity Eye Group Reviews

1.9

13% would recommend to a friend

(90 total reviews)

Tom Chang

Not enough data to show CEO approval

9% positive business outlook

Ratings by category

2.5

Diversity and inclusion

2.3

Work/Life balance

1.9

Senior management

1.9

Compensation and benefits

1.9

Career opportunities

1.8

Culture and values

Acuity Eye Group has an employee rating of 1.9 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Acuity Eye Group employee rating is 45% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

90 reviews

1.0

9 June 2026

Toxic management and rude staff overshadow flexibility

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Flexible with time off and requesting vacation. Friendships if you make any.

Cons

Everything else! Toxic management, terrible CEO's (Samuel and Chang), No value as an employee you are just a number. Cliquey, rude staff, 100000 calls a day. Sucks

1.0

28 May 2026

Toxic work culture - AVOID if you value your mental health

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are no pros to list.

Cons

The environment is driven by fear and intimidation, spearheaded by the COO. There is a total absence of accountability, meaningful support, or consistent communication from senior leadership. Employees are regularly tasked with responsibilities far outside their job descriptions. There is no acknowledgment of this additional workload, nor is there any incentive or compensation for taking on these extra duties. The company struggles to retain talent, particularly in executive positions. The high turnover rate at the top is a clear indicator of systemic issues within the management team.

2.0

6 May 2026

Dynamic startup-like environment with data challenges

Data scientist

Recommend

CEO approval

Business outlook

Pros

Environment similar to start up environment where one has to wear many hats. Great working with some of the leadership. Small team so lot of responsibility.

Cons

Data setup is rather messy. And data operations are still pretty early stage. Did not have access to a lot of data that prevented accurate revenue and EBITDA analytics.

Viewing 1 - 3 of 90 Reviews

Jobs at Acuity Eye Group

Back Office Technician

USD 41K - USD 49K /yr

(Glassdoor Est.)

View job

Medical Receptionist-Bilingual

Medical Receptionist (Bilingual)