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Adobe Reviews

Updated 20 February 2019
3,295 reviews

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4.2
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Adobe President and CEO Shantanu Narayen
Shantanu Narayen
2,108 Ratings

Employee Reviews

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Pros
  • "Awesome company with great work life balance" (in 620 reviews)

  • "Great culture / great benefits/ great office location / lots of development opportunities/ products are great" (in 246 reviews)

Cons
  • "Work life balance is very poor in some teams" (in 93 reviews)

  • "Finally, the sudden frenzy around stopping work from home is going to alienate many" (in 45 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Adobe really is one of the great companies to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Specialist in San Jose, CA (US)
    Current Employee - Learning Specialist in San Jose, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time (Less than a year)

    Pros

    Relentless commitment to customer success. This is the core of most day to day decisions and the North Star for all activity. This makes it a place to be proud to work.
    Incredible products
    Amazing benefits and culture that draws incredibly talented individuals

    Cons

    Really not many to mention. Like any enterprise software company some of the processes can be cumbersome but certainly no worse than anywhere else.


  2. "Senior Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Adobe full-time

    Pros

    Fast growing company. Passionate people.

    Cons

    Competition is fierce especially in DX cloud

  3. "Transition can make or break"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Adobe full-time

    Pros

    Big picture success on the horizon

    Cons

    People are seen as a number


  4. "Senior Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Adobe full-time (More than a year)

    Pros

    The job spec wasn't clearly define, or better said, the job description that I received wasn't what I actually did in my role. The role is a bit like choose your own adventure and if there are particular areas or technologies you'd like to focus on further, then you can definitely drill down further.

    You'll learn about the following software systems: content management systems (CMS), data management platforms (DMP), website analytics, multivariate testing platform, media optimization platforms. Also, learning the back end and hardware required to support the software.

    Also, if you're working across large scale accounts, you'll have the opportunity to work with business consultant, solution consultants, and digital strategists to expand your business acumen and understand how the tech can drive profitable results for companies.

    Cons

    I felt I was picking up the slack from an array of other people within the business. Your job is to make things happen and ensure the customer is happy, so the customer retention buck lies with you. There would be many times where I'd be chasing technical consultants to do their job, or business consultants to work through what was promised, or sorting out the nitty gritty of renewals and contracts.
    - If you're on a mid-market customer, then you likely wont have as much opportunity for learning and growth. The enterprise customers provide the best learning.
    - There isn't a direct career progression. Steps might be solution consultant, or digital strategies, but you really have to put in the extra time training up, networking, and proving yourself to make this leap.

    Advice to Management

    1. Provide a clear progression for this role.
    2. Enable CSM's to learn and grow i.e. training like solution consultants receive.


  5. "Great culture, highly rewarding!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Sydney
    Current Employee - Sales Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time (Less than a year)

    Pros

    - Great group of people to work with
    - Teams are aligned to business goals
    - Great benefits package. US tech companies really know how to look after staff

    Cons

    - none as of yet


  6. "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time (More than 5 years)

    Pros

    Company with a vision. Employee friendly

    Cons

    There is nothing in general


  7. "Amazing company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time

    Pros

    Amazing company culture
    lots to learn
    Expanding rapidly

    Cons

    Lack of automation of some systems

  8. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time (More than 10 years)

    Pros

    Great culture, good people, lots of benefits..

    Cons

    Need a free/discounted food kitchen other than the US & India


  9. Helpful (1)

    "Amazing Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time

    Pros

    Friendly and Supportive atmosphere in Sydney office

    Cons

    no mens bathroom on level 26 :-)


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Adobe full-time

    Pros

    Autonomy, forward thinking company, exciting, flexibility

    Cons

    Quarterly pressures, lacks a bit of team culture