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Advanced Call Center Technologies

Engaged employer

Advanced Call Center Technologies Reviews

3.1

43% would recommend to a friend

(985 total reviews)

Hunter Croft

44% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

985 reviews
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule Tries and work on schedule with you

Cons

Poor management No true employee appreciation Common place to fire employees with no warning at random Poor esop program (when you get fired out of the blue you loose all non vested amount even if you were a top agent month to month) No incisintive to work harder ( low bonuses/raises which makes people who do double the work get paid basically the same)

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None, the place is actually awful and they set you up for failure. They will leave you with no director and no HR to report to on site and then expect you to keep your cool while everyone acts like children and if you do snap they will send you out the door without even a second glance based on biased reports from other peers who LIE

Cons

Everything about this place is a con, they claim they have “competitive” pay but will cap you out within a year of working there. They give no support to their management staff who they force out of projects to run new projects and then even though it’s their fault if you have a meltdown they will “term you work cause” so they don’t have to pay out unemployment because they are more worried about ensuring they higher ups get their bonuses so they can go on their 4 out of country personal vacations each year rather than actually take care of the ones with boots on the ground because you are just a warm body to fill a seat in their eyes

Viewing 1 - 3 of 985 Reviews

Glassdoor has 1,043 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.