Aesop Reviews

3.4

58% would recommend to a friend

(720 total reviews)

Garance Delaye

35% approve of CEO

34% positive business outlook

Aesop has an employee rating of 3.4 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aesop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

720 reviews
2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

-good benefits -helpful retail training -50% discount -always exciting new product launches -fun holiday parties

Cons

very long hours. you will work early in the morning until later in the evening. you notice the difference before and after the l'oreal integration. the management team at store level are very keen about kpi's. years ago the conversation used to just be about how to make the experience special for customers and now numbers are the only thing managers talk about which is very numbing. the spirit of the company is radically different since the l'oreal change and the former ceo's departure in 2023. there are some bullying in the management to be cautious of, especially at the high-end street locations. inflexible scheduling part time does not get any benefits. low pay for a major city

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Allocation- has now been taken away though.

Cons

Sexually harassed at work and manager continued to allow the group of men into the store (despite witnessing event), even a year later. Extremely weak management- do not follow their own rules, and HR & higher management do not help at all. Was called 'chubby' on the daily by other co workers- HR waited over 2 months till after I had left to finalise the investigation, therefore apparently nothing could be done. Bullying in the workplace extremely common. Management prioritise own schedule and expect 16 hr contracted worked to work full time, without the benefits.

Viewing 1 - 3 of 720 Reviews

Glassdoor has 870 Aesop reviews submitted anonymously by Aesop employees. Read employee reviews and ratings on Glassdoor to decide if Aesop is right for you.