Aircall Reviews

3.3

57% would recommend to a friend

(237 total reviews)

Scott Chancellor

60% approve of CEO

54% positive business outlook

Aircall has an employee rating of 3.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aircall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

237 reviews
1.0
4 Apr 2024

Leadership Turmoil and Ethical Lapses Cause High Turnover and Discontent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None i can think of at this stage any more.

Cons

As a former employee of Aircall, I must express my disappointment in the declining company and team culture resembling a rollercoaster ride. I left a 5 star rating a few years ago and now i would rate it 0 if possible. The turnover rate is alarmingly high across all levels, notably within the C-suite. The introduction of a new leadership team has only exacerbated the issue, as their lack of alignment and contradictory decisions have left employees feeling unsettled and uncertain about the company's direction. Witnessing individuals being laid off during maternity leave or on the verge of entering it is not just disheartening but also reflects a severe lack of empathy and ethical considerations. Such actions tarnish the company's reputation and undermine trust among employees.

2.0
29 Aug 2024

Profit at all costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great culture, the people are great - Great product, super competitive and consistent evolution

Cons

- New C-suite have lost their touch with being human, and are completely selling out for their own wallets sake - Quiet redundancies, push outs, and planned, strategic (and borderline illegal) firings in order to save $$ for the sake of looking profitable - expect to work unreasonable hours, and not see your family much - HR is not with you - making good management lose themselves in the role and transform into lackluster zombies

3.0
19 Sept 2023

Executive Leadership is revolving door

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product still has great potential to be a true market leader

Cons

Strategy keeps rubber banding everytime we gain or lose an executive leader

Viewing 1 - 3 of 237 Reviews

Glassdoor has 384 Aircall reviews submitted anonymously by Aircall employees. Read employee reviews and ratings on Glassdoor to decide if Aircall is right for you.