employer cover photo
employer logo
employer logo

Airwave Networks

Is this your company?

Airwave Networks Reviews

3.9

89% would recommend to a friend

(33 total reviews)

Bill Rinard

95% approve of CEO

70% positive business outlook

Airwave Networks has an employee rating of 3.9 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwave Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

Reviews by job title

33 reviews
2.0
20 Jan 2017
Recommend
CEO approval
Business outlook

Pros

This job was awesome when in college. Choose your own hours Get paid above minimum wage (at the time) Travel opportunities if desired Time off is easy to earn

Cons

This is a shipwreck of a company for anyone seeking full time work who is not in management or higher. Absolutely no health insurance coverage or benefits for ANY employee Areas for growth in the company are limited to how brown your nose is not correlated to the amount of work you do or how long you have been with the company Many of the persons in management are primal in leadership skills and lazy in their work ethic The thing that destroys this company: The training you recieve is beyond subpar and set any new employee up for failure out of the gate unless they get lucky enough to have an experienced technician of the area train them HANDS ON. Hands on training is an extreme rarity and even still the person doing the training is more than likely receiving the same pay as the trainee while the manager making salary pay does ZERO training. In my 5+ years with this company I received numerous calls from the same manager asking me how to complete simple on site tasks, tasks that are supposedly part of the training you receive from that manager as a new hire. Unorganized and incompetent. Some will read this and ask, "If it was so bad why stay there so long?". As an employee showing interest in growth with the company and expressing that interest to the upper management bubble, you will be promised that this opportunity is right around the corner and you just need to keep working hard and keep grinding and you will reap the reward. (All of this came from the same manager that asked me how to perform simple tasks on site as mentioned earlier) At the end of my final year with Airwave Networks, I found out the hard way that they had "chosen to opt out" of giving everyone Christmas bonuses that year after receiving one for the prior 4 years.

1.0
30 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That's about it.

Cons

The biggest con is the pay. It's completely terrible. After receiving $.30 yearly raises for 4 years in a row, I asked for a much deserved $2.00 raise (especially since I was "promoted" to Net Support Specialist and did a LOT more work) and ended up only getting another $.30 raise. Needless to say, my reason for leaving. They make you use your own telephone or skype account to make calls for them. So you either pay for a skype account or better have unlimited mins on your phone Benefits are virtually non-existent. There is basically no room for growth, unless you plan to travel a lot.

2.0
1 Mar 2016

Onsite Technician / Call Center Representative

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learned a lot about internet outages. Learned how to install a cable box. Learned how to fix satellite TV. Learned a lot of technical things basically.

Cons

Everything is over Skype or over the phone when it comes to speaking with management. You have to basically teach yourself things. Training for being a call center representative is over the phone. You don't have trials during the training besides role playing which made it hard when I was on my own.

Viewing 1 - 3 of 33 Reviews

Glassdoor has 33 Airwave Networks reviews submitted anonymously by Airwave Networks employees. Read employee reviews and ratings on Glassdoor to decide if Airwave Networks is right for you.