Alaska Airlines Reviews | Glassdoor.com.au

Alaska Airlines Reviews

Updated 15 Jul 2019

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Found 484 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
74%
Approve of CEO
Alaska Airlines CEO Bradley D. Tilden
Bradley D. Tilden
276 Ratings
Pros
Cons
  • "Per union contract there is low pay(in 33 reviews)

  • "Work/life balance is not great in many of the managerial positions(in 19 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - CSA in Miami, FL
    Recommends
    Approves of CEO

    I worked at Alaska Airlines part-time for more than a year

    Pros

    Family environment , love respect and warmth

    Cons

    None, there are no cons

    Alaska Airlines2019-07-07
  2. "The tyranny of the executive staff should not be allowed. Most employees seemed unhappy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Sometimes the travel perks are nice and parking at Corp HQ is free

    Cons

    Opportunities for advancement almost don’t exist. Upper management treat their staff like lower class citizens. Pay is lower than the area norm. If you go to HR for assistance they only side with management. They had a large scale lay-off late last year and it appeared they wanted to get rid of people who had been there a long time. And they gave very little notice just before Christmas. This is not a place to be proud...

    Show More
    Alaska Airlines2019-07-15
  3. "Great people. Great company. Need work on the contract."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    Travel and health benefits. Great coworkers.

    Cons

    You get paid by TFP/ flying distance rather than actually hours. No commuter policy.

    Advice to Management

    It’d be much better if FAs get paid by hours and during boarding and deplaning.

    Alaska Airlines2019-06-29
  4. "Better than a regional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Captain in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Better than a regional airline

    Cons

    Schedule inflexibility, management is intransigent in union negotiations

    Advice to Management

    Work with the Union closely and collaboratively

    Alaska Airlines2019-06-26
  5. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent 

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    The best reason to work here is for the flight benefits. Once you have good seniority like most airlines your schedule can be more flexible.

    Cons

    Low pay, outdated culture, poor leadership.

    Alaska Airlines2019-07-04
  6. "The inflight staff has been hugely welcoming and the AFA team has our back 100%!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for less than a year

    Pros

    Alaska Airlines feels like family. That you get to travel with. And when you’re not working, you have so much time to be involved in your own life! There’s lots of addition ways to get paid and get involved that in still learning but the opportunity pool is quite large if you want it!

    Cons

    Being flexible is a necessity, adjusting to being away from home so often is tough, but worth it.

    Alaska Airlines2019-06-18
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 5 years

    Pros

    Great benefits, the company as a whole has me proud to work for them

    Cons

    The company is growing at a fast rate and things can slip between the cracks.

    Alaska Airlines2019-06-14
  8. "Absolutely love it!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 3 years

    Pros

    A great place to learn about traveling

    Cons

    Delayed flights or maintenance issues

    Advice to Management

    Love our upper management

    Alaska Airlines2019-06-13
  9. "Benefits Were the only reason to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for less than a year

    Pros

    Benefits for travel made it worth it.

    Cons

    In order to support myself living near seatac, I had to work more than 40 hours.

    Alaska Airlines2019-06-27
  10. "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Flexibility, benefits, teamwork atmosphere

    Cons

    Not enough pay, work most holidays, always gone, difficult on your body.

    Alaska Airlines2019-06-11
Found 484 reviews