Alcidion Reviews

3.9

77% would recommend to a friend

(38 total reviews)

Kate Quirke

82% approve of CEO

66% positive business outlook

Alcidion has an employee rating of 3.9 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alcidion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

38 reviews
5.0
9 July 2025
Recommend
CEO approval
Business outlook

Pros

A great work culture. Fantastic leaders. Salary is competitive. There is opportunity for growth.

Cons

There are no cons . It's a great place to work.

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Alcidion Response
10mo
Thank you for your review and for being a part of the Alcidion team. We’re glad to hear that you’re enjoying the work culture, leadership and opportunities for growth. Creating an environment where our people feel supported, challenged and appreciated is important to us, and it’s great to know that’s been your experience.
1.0
10 June 2025
Recommend
CEO approval
Business outlook

Pros

Hard to find anything. Maybe the wellbeing days? Believe me you need them.

Cons

Attrition. Attrition. Attrition. That’s the headline. And it’s getting worse. They blame the former MD for people leaving, but the truth is people followed her because she was a real leader. She was approachable, transparent, and created psychological safety. Since she left, the culture has deteriorated beyond recognition. What’s replaced her leadership is toxic empire-building and cliques. Decisions are made in closed circles, and if you're not in the inner ring, you're out of the loop, and often out of luck. The chosen few get flown to Australia while the rest of us are left picking up the slack, constantly judged by people who don’t understand the reality of the. The redundancies triggered the decline, but the real issue was how those of us who remained were treated, like we were disposable. Morale collapsed. The workload skyrocketed. Support disappeared. We were told to “keep going” while the organisation fell apart around us. Burnout isn’t just a risk here, it’s the norm. It’s expected. People are logging in at 5am or 10pm just to attend pointless meetings that serve no purpose beyond letting someone from the managment team repeat buzzwords. It’s exhausting. And completely unsustainable. To make things worse, the CEO is now personally involved in resource planning and the support desk. That’s not inspiring, it’s chaotic. When the top manager is micromanaging support tickets because they refuse to backfill critical roles, or trust the teams that are trying to remain loyal, it shows a complete failure of leadership. There’s no clear direction, no consistent communication, and no meaningful support. Just fear, confusion, and overwork. This isn’t the company people once loved. It’s become a revolving door of talent and a case study in how not to manage people. It’s a shame to watch what Alcidion UK has become.

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Alcidion Response
11mo
Thank you for taking the time to share your feedback. While we respect the perspectives of former employees, we would like to clarify that several elements of this review are factually inaccurate. No employee with a tenure exceeding ten years has recently departed from Alcidion UK. Additionally, the claim that the CEO is managing support tickets is incorrect. During a recent leadership transition within the support function, senior leaders provided temporary oversight to ensure continuity of service and support for the team. This involvement was not operational in nature, but rather a reflection of our commitment to maintaining service standards during a period of change. We also want to acknowledge the concerns raised about working hours. Alcidion operates across multiple regions and time zones, and while flexibility may be required for certain roles to support collaboration, we are committed to ensuring that this is balanced and sustainable. All employees can work flexibly without a formal arrangement. This approach is designed to support employee wellbeing and autonomy, and we continue to review these practices to ensure they meet the needs of our teams. Whilst the global nature of the business requires flexibility, it also creates a fantastic opportunity for people to learn about global health systems, learn from innovation happening in other regions, and help the team develop knowledge and experience whilst continuing to serve our NHS customer base. We acknowledge that organisational transitions can be challenging, and we are actively working to strengthen communication and support our teams. Alcidion remains committed to fostering a culture of transparency, accountability and psychological safety across all regions.
2.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Work with skilled engineers. Interesting problem space.

Cons

Elitist attitudes towards others. Unwillness to work well with others. Not a healthly team environment.

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Alcidion Response
11mo
Thank you for taking the time to share your feedback. We are pleased to hear that you valued the opportunity to work alongside talented engineers and found the technical challenges intellectually stimulating. We regret to hear that your experience with the team environment did not meet expectations. At Alcidion, we are committed to fostering a culture of collaboration, respect and inclusivity. Feedback such as yours is taken seriously and will be reviewed as part of our ongoing efforts to strengthen our workplace culture. We appreciate your contributions during your time with us and wish you every success in your future endeavors.
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Glassdoor has 40 Alcidion reviews submitted anonymously by Alcidion employees. Read employee reviews and ratings on Glassdoor to decide if Alcidion is right for you.