Alfred Music Reviews

3.1

41% would recommend to a friend

(56 total reviews)
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Andy Stephens

62% approve of CEO

18% positive business outlook

Alfred Music has an employee rating of 3.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alfred Music employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

56 reviews
1.0
27 Nov 2015

In painful decline with no signs of stopping.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Casual office environment. Many colleagues are great people. I do think it's possible to work here for a short time (say, 2-3 years right after college) and use it as a stepping stone to something better - as long as you don't get trapped. The extremely tight-knit, laid back atmosphere could be a plus or a minus depending on how you look at it. People have close relationships with one another (sometimes bordering on clique-y) . Plenty of parking since a lot of people have gotten laid off.

Cons

Alfred sits at the intersection of two dying industries (music and print), and the layoffs (5 in the last 6 years, 2 of which in the last year) don't exactly inspire one's confidence in the long-term success of the company. Given that I'm not sure the company will be around in 18 months, there isn't much of a point to listing all the cons. Nonetheless, here I go. The pay was bad before any of this happened. For most of us, it hasn't gotten better. It's kind of like an open secret that everyone knows and jokes about - pay is nowhere near competitive, even in the traditionally underpaying music industry. They don't even have cost of living raises! What they *do* have is meaningless title changes, which is how you get 20 people with "Vice President" in their title, out of a company with around 150 employees. The lack of funds has trickled down to cutting all of the little perks that formerly made this place semi-bearable - small freebies like popcorn and gum, and more important things like Tylenol. The big caveat to this is that some people do receive raises, promotions, inflated salaries, and special treatment. Those people are married to, dating, or close friends with the right people. Of those 20 or so VPs and C-levels, about half are married to or partnered with other employees, all of whom reap the benefits in ways big and small. A few employees are known to be mediocre or worse at their jobs, but have inexplicably kept their high-level positions because they're buddies with the CEO. The people at the top are mostly there by virtue of their personal relationships, or because they've done their time at the company. I could tell many stories of leadership's blunders over the years, but the prominent theme is leadership not thinking in the long term. You expect to see strategy changes over time, but when leadership is constantly launching new initiatives, watching them fail, and then changing course, it gives the impression that they're throwing things at the wall to see what sticks. They built out a Distribution division, only to downscale it dramatically, then later cut it entirely. They cut the church choral division in 2012 due to low sales, then brought in a new editor in 2013, then cut it again in 2014. They supposedly cut MI (guitar/drums) in 2012 due to poor performance, but since that's the CEO's favorite division, it was never really cut. It's not just executive management that stinks, either. There are a handful of thoughtful, talented managers who want to lead their teams to success, but they are the exception to people who have no business managing employees. You might get lucky and report to a well-meaning but overworked person who was never trained how to be a good manager and doesn't have time to help you advance your career. Or you might get a straight-up terrible manager. My last supervisor was infamous for being incompetent and impossible to reach - people across departments had similar opinions - but this person was friends with a "favorite." HR looked the other way, even as every employee this person supervised left the company within a year because they couldn't deal with the frustrating work environment. If the low pay, tenuous company future, and bad management hasn't frightened you off, you may want to know what your day-to-day work life would look like. Chaotic is probably the appropriate word. There's a lack of infrastructure you'd expect with a small company, and there aren't many formal processes for training. My department was a revolving door of employees switching duties every few months, which is bad for developing any sort of expertise in your area. There also isn't professional development or any focus on keeping employees moving in their careers. If you are looking to develop your career or challenge yourself, you will not have much support here.

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Alfred Music Response
10y
Your extensive post is appreciated. Fortunately, cost cuts (albeit some quite painful) have resulted in a very positive direction. We do our best to maintain an equitable reward system and will tweak it when we can based on best practices and our financials. There are very promising and exciting things going on at Alfred Music. Though we will never be all things to all people, we not only listen to improvement ideas, but implement those right for our business. Again, thank you for this post.
1.0
3 May 2016

Alfred doesn't care about you

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Get to work for internationally know company. In the music biz. Lots of very cool people to work with. Flex time.

Cons

Severe nepotism. Owner keeps his friends in upper management roles and gets literally angry if anyone else tries to get a leg up. You're supposed to feel honored because you're allowed to work there and never expect real money no matter how hard you work or how much you cover for his incompetent friends. Quality of products in some areas sank when management stopped acquiring new authors and simply reprinted the same books with the same title. And guess who was the author of those books...the owner and his friends. So the only ones benefiting were them. No raises for 5 years. They gave you ice cream on summer Fridays and thought that was enough. Some areas of the company are okay but the owner doesn't care about anyone. Client, employee, musician, nobody.

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Alfred Music Response
10y
We respect when one cares enough to write. It is disturbing to read this perception that the company "doesn't care about you" as Caring is one of Alfred Music's five core values: We care about and support each other and our customers above all else. The company would not respond to posts if it didn't care. We would not have several recognition programs and cultural perks if it weren't for both caring and business passion. Additionally, we would not bother to do our best to reward and appropriately pay talent if company leadership didn't sincerely care. It is unfortunate that you had the experience written about here. We do care.
1.0
16 July 2017

Downhill fast

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great to work in the music business. I worked with great people (who are mostly now laid off). Casual atmosphere.

Cons

New management (Peaksware) didn't have a clue what an educational music publisher does. For months they had no direction at all, and then I left. The parent company is terrible at communication so people felt lost and abandoned. They laid off some really talented people. It is a shame to see a great company crumble like this.

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Glassdoor has 58 Alfred Music reviews submitted anonymously by Alfred Music employees. Read employee reviews and ratings on Glassdoor to decide if Alfred Music is right for you.