Pros
--Great communication --Urinalysis is conducted at Starbucks They are very communicative. I was one of sixty people All-Star provided to Xerox to train as eligibility specialists for Indiana's welfare program. Whenever one person was late, we all received emails informing us that we would be terminated if we missed 24 hours in a six-month period. Threatening the jobs of sixty people is a very thorough way to react when one person is late, so All-Star deserves credit for that. Also, while they often reminded us of all the reasons they could terminate us, they went the extra mile and concluded each email with a reminder that despite providing a list of reasons for termination, we should not forget that we can be terminated without reason and without notice at any moment. I have saved examples to share on appropriate websites. The urinalysis is conducted directly by the recruiter -- no need to visit a conventional testing clinic, that's convenient. Also, they conduct the urinalysis in the bathroom at Starbucks (4120 W Jefferson Blvd, Jefferson Pointe, Fort Wayne), which is really cool. Well, you do have to pay $25 dollars to give a urine sample and the coffee is another 5 bucks. The best part about this clandestine urinalysis is that the All-Star recruiter whispers to you how we're going to do it without any of Starbucks customer's noticing. First, he goes in the bathroom and leaves a cup, you wait at the door so no one else can go in, he comes out, you go in, do your business, and as you exit, he is waiting at the door and goes in to get the prize you left sitting on the sink. Cool right? It makes you feel like a secret agent.
Cons
--Constantly everyone for the crimes of a few. --Broken agreements, broken appointments I got fed up with all the threats. They constantly made us read about how they could terminate us for this or that, and it was especially irritating that after they made us read pages of grounds for termination, they always concluded that actually, they don't don't need any reason at all. Since they could instantly terminate us without reason, they could have saved a lot of time by simply reminding us, "don't disappoint us in anyway, ever, or we might fire you on the spot". Notice how one sentence can sum up the essential message? Broken agreements, broken appointments. After nearly 3 months in this toxic environment, I quit. They asked me to go to the parking lot at 1700 Magnavox lane to return my badge at 13:30 on Tuesday. I agreed. When Tuesday morning rolled around, they cancelled the appointment and told me that if I didn't show up I'd be fined $100. Wow, first, by mutual agreement, we set an appointment. Then THEY cancel, DICTATE the time and place of a new meeting, and threaten me with a 100 dollar fine if I can't make it. Obviously, their company culture is diseased. All-Star reminded me that I agreed to be fined 100 dollars if I failed to return their badge. They never said they would insist that I allow them to summon me to parking lots, cancel the appointments, then summon me to new places. I offered to mail the badge to them, but they simply told me that I must drive to another county to return the badge and rather than fine me 100 dollars, they have now granted themselves authority to simply keep my entire paycheck until I submit to their demands.