AllClear Travel Insurance Reviews

Really vile and dishonest company that regularly lie to their employees from the job description onwards, The job itself consists of having the exact same word for word conversation over and over again in attempt to reach the companies strict and unrealistic quality standards. Often times you will be having conversations about serious and personal medical conditions with customers. Most calls are heavily monitored so they can look for reasons to get out of paying any bonus such as using a different word or not saying the company name enough times. Management only care about if you are earning them money straight away and if not they will look for any reason to instantly dismiss you. It seems managements main job is to look for people on their team that they can manipulate into accepting no bonus. During my time there I saw lots of unethical dismissals while the mangers were not kept to the same standards are were getting away with far worse. I found taking about mental health to them to totally fall on death ears. No self respecting person would stay at this company for long

Monotonous work, got to read from a script word for word sounding like a robot majority of the time. No opportunity for progression unless you’re a teachers pet for over a year then you might be lucky enough to get a sniff at anything, and that’s if they haven’t already hired someone else externally for a managerial role, who also has no clue what they’re doing. Good luck trying to find out what shifts you’re on for the following month as they usually they get released a few days before hand leaving you clueless to know what days/hours you’re meant to be working - on top of this also good luck with trying to book off any holiday as the planning team like to take a very long time to get back to you just to say that there’s too many people off at once. The upper management also like to make updates to a system that completely breaks everything, and it’s still your fault if you’re not on the phone selling. Promised to fund the CII qualifications, still waiting a a year later. Also minimum wage.