AllTrails Reviews

3.1

54% would recommend to a friend

(42 total reviews)

Liz Hamren

67% approve of CEO

53% positive business outlook

AllTrails has an employee rating of 3.1 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllTrails employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

42 reviews
2.0
3 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are top tier, everyone outside of the exec team is great to work with.

Cons

The CEO is an absolute nightmare to work with. I know of at least a half dozen people who left in the last year specifically because of his verbal abuse. He will praise someone, and then in the same week turn around and scream at them for something he already knew about but forgot, or changed his mind about. He hates anyone challenging him, and has at this point pushed out most of the original leadership in favor of corporate yes men. If you aren't interacting with leadership, it can be a great place to work. If you're looking to work alongside leadership though, the culture is absolutely not as advertised. Outside of the CEO, there are a couple other major issues: 1. DEI issues don't exist. They talk a good game externally but internally there are literally 0 DEI initiatives, discussion, or acknowledgement from anyone in leadership. 2. Disability and trail access issues are also a nonexistent subject. They fired the person that was passionate about improving physical accessibility information on the platform and never looked back. 3. Greenwashing - behind closed doors the leadership team doesn't care at all about the company's impact on the environment. Their public brand of being a responsible outdoor company is largely for show, there are things they know they contribute to that they refuse to address.

1.0
22 Nov 2023

Puts the cult in culture.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Trail day once a month. Health and dental benefits are good. Working for an outdoors app makes certain aspects fun.

Cons

The CEO and senior leadership make it difficult to enjoy working at AllTrails. They tend to micromanage projects, which may cause set backs, and yet the blame still trickles down. Be cautious if you disagree with the CEO about anything. It appears to me that leadership operates under a hire fast fire fast mentality. Many employees, including ones that did their job well and were enjoyable to work with, have been let go for a variety of reasons that rarely ever add up. Quite a few other talented employees have left for better opportunities, seemingly frustrated by AllTrails work atmosphere. Job security is a big question mark. Whole teams that are praised today might be considered useless and let go tomorrow. The lack of transparency has been a major red flag. It feels like the only people left are “yes men”, who are afraid of disagreeing with leadership. The company lacks diversity and it does not seem like anything is being done to address it. It feels like the marketing team holds almost all decision making power. If you are on the design, finance, engineering, or the data teams, then chances are your voice will not be heard. Overall pay is adequate but still well below other companies. This company has the potential to be incredible. It has been a disappointment.

2.0
27 Jan 2023

Care More About People

Recommend
CEO approval
Business outlook

Pros

Hours are flexible for family, the trails are fun to learn about, great team members on my team

Cons

Removed unlimited time off without notice right before the holidays plus laying off very good team members because international not making enough money not okay! Some of best team members have disappeared without being able to say goodbye. HR only cares about defending the company not the workers. You can't go to them for any help.

Viewing 1 - 3 of 42 Reviews

Glassdoor has 46 AllTrails reviews submitted anonymously by AllTrails employees. Read employee reviews and ratings on Glassdoor to decide if AllTrails is right for you.