Daily Task continues to pile up on you more and more at short notice and management communication is horrible and little to no support for support leads.
Lack of bonus structure. You pay back your hourly wages in collections and only get credit for 22% of what you collect in fee. Management expects you to do all the work for someone else to Make money from. You do all the work for someone else's paycheck. They expect you to not only be a collector but a quality assurance person. Accounting and billing. Pay does not adequate amount of work expected.