Allied Benefit Systems Reviews

- Had to buy my own laptop to work remotely - Investment in technology is sorely lacking generally and is well behind industry standard practices - "Family" atmosphere can be really grating, especially when your department head is demanding to the point of open hostility in team meetings - Pay is very stratified; management gets *paid*, but hourly workers and mid-level employees are underpaid across the board - The work is what it is and Allied's customers are businesses, *not* the people whose health benefits we administer - Constantly swamped with work b/c our department is understaffed and we have very ambitious management that demands perfection and demands it now - My work team is all male and while it's not bro-centric, there is definitely way too much testosterone at times when we have to fix problems and people get aggressive

- No vision insurance - Difficult to get customer service while you are an employee. I once waited 45 minutes for a customer service rep, and I work here! I also had a claim issue and customer service said it could take 30-60 days to review. Well, no one ever contacted me back about my claim, so I reached back out (another 60 minute wait) only to find out that they weren't reviewing it, and the case was closed. No one ever told me that, so I was ultimately sent to collections. - Anyone placed in a management role or higher isn't qualified for the position and doesn't receive training. The company basically hires a team lead from Target and will promote them to director within 3 years, but doesn't give this person any training on how to be a leader or a manager and the employees suffer greatly. - When you put your 2 weeks in, you can expect your director to quite speaking to you, and not ever say bye to you. My director said about 50 words to me during my last 2 weeks at Allied, she never said bye to me, and she didn't show up on my last day. That's very childish and unprofessional. - They have you select goals and make you feel like you will actually achieve the goals, however, you will receive no training and no support to meet your goals. You get very little direction or help on meeting your goals. - This place is so political it's ridiculous. The HR director has hired multiple people from her previous company and some departments are able to receive training, while other departments are told that there is no training available. - Since the director hires her friends from her previous company, you can expect that your manager who is hired in will not be qualified to manage anyone, and actually has no management experience. You can expect on your last day when you are finally leaving, that your manager will look at you very confused when you ask if she is walking you out and taking your keys. - Allied expects you to work your tail off everyday, and if you ask for more staff or to change responsibilities, you are told no, and also get an increased workload. I asked to change departments and I was flat out told I couldn't leave my department because I'm the only one who knows my job. - The pay is pathetic compared to all the work you are expected to perform daily. They give you a yearly review which shows "what you are actually making" - they include your PTO on it, so your "salary" looks inflated. When you have your review yearly, it is the only time you will receive any feedback (positive or negative) on how you are performing your job. Then, if you ask why your score is low, they cannot provide an example. - When you leave, the HR director will give you an exit interview where she basically is looking to see if you are going to Allied's competitor and she also will tell you that "Allied is working on <<insert the reason you are leaving>>". I feel during an exit interview you shouldn't be defending Allied and telling the person who is leaving "we're working on it", the person has already decided they are leaving, and if they were vocal about all these issues, they should have been fixed before escalating to wanting to leave the company.