Allison-Smith Reviews

3.8

74% would recommend to a friend

(58 total reviews)
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Mark Gallacher

91% approve of CEO

77% positive business outlook

Allison-Smith has an employee rating of 3.8 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allison-Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

58 reviews
1.0
22 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Free parking. Free access to a fitness environment.

Cons

TOXIC Work Environment. Members of management need engagement and people skills. Upper management, like a Controller and/or CFO, should require that all associates under their leadership reflect the same mild-tempered mannerism that they (themselves) display. Rarely do employees witness a senior member of leadership using the “middle-finger” and using colorful language. If the Controller and/or CFO is displeased or frustrated with “whatever” is transpiring in the immediate department but reflect professionalism and office etiquette, then all subordinates, including supervisor(s), should also show the same mild-tempered, professional behavior and workplace etiquette. There should be no room for brash, aggressive, and confrontational behavior from ANY member of leadership. How an associate is treated and/or spoken to by their immediate supervisor will directly affect the associates ability to connect with the role they were hired for, including training. Such inappropriate behavior(s) is “just” cause for any associate to be concerned, and thus question, their work environment and overall daily “work experience”. Additionally, the work environment becomes even more “concerning” when managers invoke their “personal faith” in daily interactions with their team. (i.e. Sharing their minister title(s), church affiliation, religious organizations, etc.) Because “faith” is subjective, when “personal faith” behaviors “conflict” with socially acceptable religious behaviors, you give cause for associates to be even more doubtful and unsettled about their work environment, as actions and beliefs don’t align. In a nutshell, I don’t get to overshare about my faith, use profanity, and the “middle-finger”, and become offended when my fellow peers label me a hypocrite and fraud. Lastly, 1st-time managers should not burden themselves with presenting the image that they know everything or know more than their subordinates. Instead, as 1st-time managers grow, evolve, and learn, they should leverage their team’s knowledge to assist them in every way possible. Managers can be pleasantly surprised by what each individual team member has to offer when they become “approachable” leaders; and not alienate or push associates away by being brash and combative.

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Allison-Smith Response
2y
Thank you for sharing your feedback. We value all input from our employees and are committed to creating a positive work environment for everyone. We’re sorry to hear about your negative experiences and would like to better understand your specific situation. To discuss your concerns further, please contact us (sfaniel@allisonsmith.com).
1.0
25 May 2023

There are better options

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great people working here, and it’s honestly sad that I won’t be able to work with them anymore.

Cons

- This is an excellent job to get when you’re desperate and there are NO other IT jobs available anywhere and you have absolutely no choice but to work here. - You will not be trained, and you will be responsible for the tickets. The manager will probably be there for your first day of work and then disappear back to his house. He basically wants you to eventually take over all of the tickets and in-office work, while he sits at home and works on the "migration" - Speaking of the manager, he does not know how to communicate. He just doesn't. You'll constantly have employees tell you that they've tried to contact him for a higher-level issue and nothing. Managers say that you shouldn't take his lack of communication personally because he doesn't communicate with them either. - Don't ask him for anything that will make your job easier, he's going to make excuses for it and blame it on the fact that management isn't happy with IT. He'll also throw you under the bus for issues that existed prior to you starting your job, and everything that's his problem is now your problem. If you're handicapped or expect to be sick in any way possible, don't work here. You're the only person in the office that won't be able to work from home. - You will be underpaid. Whatever expectations you have for what an IT role like this should pay, throw that out. I was offered jobs that paid way more than this with better benefits, but I turned them down because I believed in this company and thought I could grow here. Don’t do this. I was under the impression that there would be overtime work (there wasn’t a lot of it) and that I would be eligible for a raise sooner or later. I wasn’t. - In my last few weeks with the company, I saw so many people quit in groups or be fired for ridiculous reasons. Field guys just randomly dropping their work and walking off job sites. Office employees quitting on the spot because the company wanted to add additional work without additional pay. Also, it's not lost on us that a lot of the people who have left or been pushed out were Black or a POC - Diversity on the technical side was becoming non-existent (due to the quitting and layoffs) and you will encounter a certain kind of person. They will treat you exactly how you expect them to treat you. They will bust into the IT office just hurling demands at you, make weird faces at you when you shake their hand, and you'll even catch them looking up conspiracy theories on their work computers that'll result in virus pop-ups. (and they wonder how they got a malware attack in the past...save it for your phone or at home dude) -Some people were allowed to display their harmful political beliefs in the workplace (which has no place in any workplace - The benefits are meh. They may pay for medical care, but the other benefits are just standard. Nothing that makes working here stand out or worth it over other companies. There's tuition reimbursement but you have to be there a year, and it's only 50%. In this economy and with other companies offering 75-100%, look somewhere else. They'd rather spend money on extravagant raffle gifts than something long term.

1.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity to gain hands-on IT experience quickly Exposure to managing tickets, hardware setups, and onboarding Fast-paced environment that builds problem-solving skills Some coworkers are supportive and collaborative

Cons

Remote IT Manager is unavailable, unresponsive, and unengaged Regularly heard the manager’s children screaming in the background during calls — no boundaries or professionalism All IT responsibilities pushed onto one person with no support HR is ineffective and protects leadership, not employees Terminated suddenly after requesting approved PTO No performance warnings, handbook, or documentation Leadership fails to communicate, advocate, or show accountability

Viewing 1 - 3 of 58 Reviews

Glassdoor has 65 Allison-Smith reviews submitted anonymously by Allison-Smith employees. Read employee reviews and ratings on Glassdoor to decide if Allison-Smith is right for you.