Executives Shady Behavior and Toxic Culture Revealed
Pros
The niche the business operates in is interesting, thriving with innovation and has tremendous potential. Sadly it seems to have lost out on capitalizing on any of those aspects.
Cons
Working here has been an eye-opening experience, and I believe it's essential to paint an unvarnished picture of what it was like. The CEO's behavior has been nothing short of shocking. Its disheartening to see that investors are witnessing a concerning erosion of trust and wealth. Instead of a responsible leader, the CEO appears more like a child running amok. Furthermore, the new COO's rapid ascent within the company is nothing short of bewildering. It's apparent that this individual is more interested in self-promotion than in fostering a healthy and productive work environment. Notably, their track record and personal vendetta with former clients raise doubts about their suitability for their position. Overall, it's challenging to overlook their blatant egomania and megalomania. New COO also brought with them a "family" of incompetent staff, whose incompetencies are blatantly covered up. They have little to no motivation resolve client issues, provide a positive experience, or help the company succeed. Clients are constantly patronized and told to get back into "rails." This has also led to a palpable toxic culture. If you thrive on being gaslit, belittled, mentally-terrorized, and morally-harassed, this company might be your perfect fit. It's astonishing to see how discrimination, deception, and and blaming clients for every misstep are deeply ingrained. Clients are consistently treated with disrespect and denied prompt assistance, which has severely impacted the company's performance in 2023. The company's approach to financial matters is equally concerning. Charging clients for every click on a website is questionable at best. In a fintech, precision, accuracy and accountability should be paramount, yet miscalculations are swept under the rug, often leaving clients to shoulder the blame. The lack of accountability extends to decision-making, where individuals with no relevant expertise are given undue power over substantial matters, including power to dictate the rules on administering multi-million $$$ SPVs for clients. It's a disheartening sight to see a lack of professionalism in such a crucial area.
