Burnout? No that’s just grit
Pros
The pay is genuinely competitive — that part they got right. Direct deposit hits and suddenly another week feels survivable. Some coworkers are amazing; the people in the trenches with you become a lifeline. I guess the saying is true - misery loves company. Benefits are strong, and if nothing else, this place has made me more resilient.
Cons
How do I leave 0 stars? Leadership loves to preach work-life balance while normalizing 60 hour work weeks and calling burnout “grit.” The “we’re family” culture sounds nice until you’re answering text messages late at night and surviving constant fire drills. To be fair, some field employees seem genuinely happy here. Corporate office employees? Completely different experience. Low morale, unrealistic expectations, and very little trust in leadership. It’s disheartening because we talk about it amongst ourselves but know it will never change. Also, some of these glowing reviews feel suspiciously enthusiastic - because we were told to leave them. I’ll leave that alone. The real reason most people stay? The pay is too good to leave. We hate it here, but apparently not enough to resign.