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American Home Shield

Part of Frontdoor

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American Home Shield Reviews

3.2

57% would recommend to a friend

(337 total reviews)
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Rex Tibbens

67% approve of CEO

58% positive business outlook

American Home Shield has an employee rating of 3.2 out of 5 stars, based on 337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Home Shield employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

337 reviews
1.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Work from Home - Weekly pay - Still NOT worth the mental health problems they will cause you.

Cons

- Management is racist and they believe only their white employees deserve to make good money - Management is click-ish and has zero communication skills -They over promise and under deliver on purpose because they're trained liars - The commission calculation is almost always wrong and they put it on you to prove it and they refuse to correct it. - They steal your PTO or just flat out deny your time off - They refuse to send the proper paperwork after letting you go -They do things to purposely cause financial hardship for you like withholding your W2 or incorrectly reporting your income to the IRS - I could go on but I'll stop there

Viewing 1 - 3 of 337 Reviews

Glassdoor has 354 American Home Shield reviews submitted anonymously by American Home Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Home Shield is right for you.