-swing shift hours can be unpredictable depending on manager
-they constantly change the compensation metrics so they don't have to honor their promises
-they are not loyal and I saw the management team implement strategies to terminate the tenured call staff
-managers have are adopting a call center/sweat shop mentality
-they did not follow six month review guidelines
-management is neither open to feedback nor do they share information about the collective success of the teams
-it is an unhealthy organization from the top down
