Non-inclusive, unsafe culture with poor DEI policies and practices -- but really kind people!
Pros
Wonderful staff. Genuinely caring people. Good pay given hospice market and it being a start-up. Lead supervisor has great passion for the work. HR director is very kind and optimistic and a hard worker.
Cons
-I wouldn't recommend to LGBT, gender non-binary/trans employees or patients/families. Anchor Health needs to do A LOT of internal work to create a safe space that has policies, practices, systems, and a culture that explicitly prioritizes safety for patients, staff, and families. I knew my time at this company was numbered based on how gender non-conforming patients were being handled, including hearing staff call a patient an "IT," mixing pronouns, questioning the validity of a patient's gender identity. There was little effort made for on-going explicit training for staff to create a sense of safety and dignity for trans/gender non-conforming patients. This is the OPPOSITE of what a hospice aims for which is to provide dignity and respect to everyone we serve. Finally, it isn't enough to hire people who can check the box of "diversity". A business needs to work to explicitly create a safe environment for staff. - I wouldn't recommend to BIPOC. A leader in the company expressed concern that doing DEI work would overwhelm staff making it where they don't feel comfortable talking to patients. This completely missed the point of DEI work -- when done right, this work helps staff become even more empowered to give patients and families the type of care they deserve. This leader agreed to having some DEI training done but wanted it done by an internal staff member who was also part of a historically marginalized community, which puts the staff member in a really vulnerable position given that person doesn't feel safe. It also communicates a reluctance to invest money into DEI work which says it isn't a priority. -Really poor PTO policy. Out of all industries, hospice should be working to match changing trends around PTO that includes more time off as a reflection of work-life balance. It only offers 10 days PTO and 1 week wellness that is accrued. Given the intensity of the work and also comparing to other hospices in the area, this should be much higher as a clear message to staff that their long-term health matters.