Does Andromeda pay their employees well?

According to anonymously submitted Glassdoor reviews, Andromeda employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Andromeda. This rating has been stable over the past 12 months.

How satisfied are employees working at Andromeda?

89% of Andromeda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Andromeda 4.1 out of 5 for work life balance, 4.5 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Andromeda?

Technical Account Manager (3) , Remote Support Technician (2)

What are the pros of working at Andromeda according to real employee reviews?

"My coworkers are friendly and helpful." ((in 2 reviews))

What are the cons of working at Andromeda according to real employee reviews?

"6. Bad technology, bad equipment, bad office layouts, bad ideas, bad leadership." ((in 3 reviews))

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Andromeda

Andromeda Reviews

4.3

89% would recommend to a friend

(27 total reviews)

Jeffrey Borello

80% approve of CEO

85% positive business outlook

Ratings by category

4.6

Diversity and inclusion

4.5

Culture and values

4.2

Senior management

4.2

Career opportunities

4.1

Work/Life balance

4.1

Compensation and benefits

Andromeda has an employee rating of 4.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Andromeda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews

5.0

1 July 2025

Good

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It was good worked there in the beginning

Cons

Nothing much it is a good place for freshers

Andromeda Response

9mo

Andromeda Technology Solutions is a Chicago IL area company; we have no employees outside of the US, so this is not the same company.

5.0

25 Apr 2025

A great place to work for benefits and culture, room to grow on Salary and Structure

Tier i tech support

Recommend

CEO approval

Business outlook

Pros

Benefits are phenomenal, they have a very good PTO package, and a sane, humane WFH approach. Have never seen a better place for that in IT than this one. Additionally, their Service Desk culture strives to help maintain a constant, measured pace and method of work. They have set realistic expectations with their clients, unlike many MSP's that set an unattainable expectation of immediacy and perfection. Finally, and this is huge in my opinion, they ACTUALLY have a tiered technical team, with real, numbers-based escalation parameters for tickets. Such a relief in the MSP industry that often has service desks that place an undue load on the primary response tier.

Cons

They're in a bit of flux currently, some changes have been going on in several teams. Additionally, the salary is not quite on par for the rest of the industry, and they are still working towards performance based compensation, BUT they genuinely are worth a pay cut if they offer you one. I hadn't realized just how much my time and energy were worth until I wasn't spending hours of them in transit every day.

5.0

13 Feb 2024

Great place to work!

Technology strategy advisor

Recommend

CEO approval

Business outlook

Pros

Leadership who listens to ideas and how to improve the organization and our service delivery to our clients. Well defined core values. Well-rounded benefits package. Team approach to solving problems.

Cons

Working for an MSP is not for everyone. With a wide variety of clients, there are times when we are forced to constantly think outside the box and balance finding the solutions for the client, but balancing it with making sure it meets our standards and best practices. Flexibility, adaptability and being able to realize sometimes you need to seek advice from management or your peers is crucial.

Viewing 1 - 3 of 27 Reviews