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Anti-Defamation League

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Anti-Defamation League Reviews

3.4

41% would recommend to a friend

(132 total reviews)

Jonathan Greenblatt

25% approve of CEO

24% positive business outlook

Anti-Defamation League has an employee rating of 3.4 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Anti-Defamation League employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

132 reviews
1.0
16 May 2019

Incredibly Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The statistics on hate crimes are crucial, even though interns are the ones doing the majority of the work and are never credited.

Cons

Pretty much everything? The work culture is so toxic it's absurd. To guide my concerns, I'll just comment on this posting: "While we don’t usually respond to posts on Glassdoor, this comment is so inaccurate and misleading that it demands a response. First, ADL is committed to its values, including the values of inclusion and respect. Our staff is evaluated both on performance against goals and demonstration of our values. We believe to our core that everyone at ADL has an equal opportunity to participate, to contribute, to advance, and to be treated with respect. Second, the leadership of our organization is very different than the description in the post. Our senior team is diverse in terms of age, gender and ethnicity. For example, approximately half of our senior leadership is female. We believe our diversity is a strength that benefits our agency and the communities we serve." Inclusion and respect are seriously not adhered to at all. Unless you are willing to act and think like leadership, you will be ostracized and have no opportunity for advancements. You have to play into the favoritism by aligning your politics and thoughts with the vision coming from the top (which is totally disjointed because this organization changes it views all the time, depending on who the audience is). If you are visibly different from the top, i.e., not a straight, Jewish, white man , then you have to change everything about you to fit in with that mold as much as possible. If you don't, you are absolutely not respected. Speaking of not being respected, in the Regional Office I saw managers literally yelling at staff over the most mundane things. Yelling is never appropriate in the workplace, so really it shouldn't matter whether it was mundane or not. The evaluation process is absurd: for the goal setting I was asked to simply put down what my current job responsibilities were, and the process was seen as a burden. There was absolutely 0 discussion about possibilities for advancement. Advancement is not based on merit, instead, it's all nepotism. Look at the staff who are in Salesforce and you'll find that many of them have friends and family who were big contributors while they were ascending up the organization. Managers who have been there for decades squeak by doing 0 work because they are feared and because they are so incompetent they no longer know how to do their job now that everything is done by computers. The switch to Salesforce was brutal since no one is comfortable with new technology, systems, or processes. All the work that is done at ADL is done by admin staff, but they get none of the credit. I can go on and on, but I'll go towards the last point about inclusion and diversity in the senior team. It's pretty telling that the only acknowledgment of inclusion and diversity is that there are now more women, as if that is the most progressive thing possible. Just this year the Board of Directors was re-created and there was 0 POC or anyone else considered 'diverse' other than white women. No wonder this organization is failing so hard if diversity if their strength, they are atrophied like no other.

avatar
Anti-Defamation League Response
7y
ADL strives to be a values-driven organization with a culture that is respectful and welcoming to all. We deeply regret that you had such a negative experience at ADL. That said, we do not believe this experience is typical, and we proudly stand by our previous posting.
2.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Great mission. Really smart, deeply expert and dedicated and nice colleagues. We are doing things that really matter. Team members have your back. We get deserved respect and have real influence with government officials and tremendous access to them in Administration and Congress and States. We are getting better at other campaigns. We have really great volunteers in the field. Our staff do all the programmatic work and many fundraise fantastically. Our professional Fundraising department is terrific, and our Communications team particularly amazing. We are a real player in our issue areas. Offices all over the country so we are not just in NY and Washington. And we have a global focus too. We produce some excellent research and reports on antisemitism, domestic extremism, online hate. Challenging environment in many good ways.

Cons

Extremely hierarchical and lots of bottlenecks because CEO has to make nearly every decision. CEO is very smart person and great fundraiser. Entrepreneur. Some super strategic ideas. Creative and great media presence. Not a natural for running a people organization but has worked on it. But CEO can also chase too many shiny things and news cycles. Sometimes policy is made by tweet. Jerks everyone around to protect right political flank and then wham! our left one, depending where incoming is coming from at any given time. That can smack staff around and for some it can make it hard to chart a consistent or longer term course. And occasionally he can be a bully. Though admittedly sometimes a lovely person too. Some staff say they are scared to speak up because they worry about retaliation. May not happen but feels like it could. At times our CEO seems to have maybe not disdain but maybe impatience for the civil rights part of our mission and those in education and regional offices and civil rights and government relations groups who are tasked to pursue it. The organization’s pattern of bad process makes it hard if you are center left to progressive and certainly if you are a person of color. Example: ADL said just about nothing after the murder of George Floyd for about a week until staff blew up and then only after that resulted in a terrible morale hit and some huge anger and chaos did the organization begin to meaningfully respond. By the way, we are allowed to say we support Black lives matter but at same time we can’t use the #BLM hashtag. We also can’t say Occupied Territories but we can say Territories. And we can say Israel-Palestinian conflict but we can’t use the word Palestine so we can’t say or write Israel-Palestine conflict. Example: ADL had for decades a policy supporting reproductive freedom but our CEO now wants us to downplay that since we got criticism from the right because we asked - as apparently we did for many years - the Congressional Judiciary Committee to question Kavanaugh about his position on abortion. Jewish women may be the group of women most in favor of reproductive choice in terms of percentage, polls show. And this is such a civil right issue. So we no longer can include mention of it around Supreme Court nominations. And when Texas passed a horrific abortion law we couldn’t even support our allies by retweeting a single statement from them. Many staff went crazy and the CEO relented after a huge almost mutiny and then we tweeted. After all. Just a tweet in an area we supposedly supported. The CEO later got angry and scolded a bunch of us saying we should have been grateful that he offered to pay if any Texas staff needed an abortion. Whoa. Not the point at all. Example: anti Critical Race Theory laws. Right in our portfolio many think because of what we do in Education. We do anti-bias training that talks about systemic racism. CEO says it’s too partisan and we need to keep our head down. Staff goes nuts and there is a partial sort of OK after huge distress to do a few things. Not a great process, to say the least. Again. Example: there is public pushback from right wing critics on the ADL education document on our website defining racism that makes whiteness and its privileges and the oppression of people of color central. Acknowledges racializing of Jews and others. Acknowledges there can be terrible racial prejudice against people generally considered white like most American Jews. Six months of process and deep expertise went into it our Education experts’ work on this definition document. But it’s suddenly found and publicly criticized as being too woke. In 72 hours the CEO appears to cave into in addition to others right wing trolls and right wing donors who threaten to pull funding. There is no inclusive deliberative process that includes our organization’s experts in any meaningful way. It’s terribly rushed and a public cave in and the CEO puts up an “interim definition” that is very flawed and not backed by our experts. No more about whiteness. Nothing about systemic racism. Some of our staff of color in particular are now saying they will look for other jobs. Example: we don’t do law enforcement exchanges with Israel any more but we can’t say so publicly because it would give Jewish Voice for Peace and Deadly Exchange a public win. So we have contorted things we can say. No one Black in senior leadership. Only three women out of 11 on the C suite executive team.

2.0
12 July 2022

Toxic, hypocritical, and exploits staff's passion for the mission.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits for a non-profit: Short work week (35 hours) and additional paid days off for Jewish holidays observed each year. Very flexible work-from-home policy and strong COVID-relief support. Potential for annual bonuses. Access to LinkedIn Learning course library and Bravely, a professional coaching service. Incredible staff: At all levels of the organization, ADL hires very smart, highly competent, and passionate people. Everyone works hard, is driven by the mission, and contributes to a sense of pride in the work. Colleagues are very friendly to and supportive of each other and the bottom-up work culture is good. The best part of working for ADL is the colleagues I've built close bonds with.

Cons

Toxic as f***, and very high burn-out/turn-over: This is a VERY toxic workplace. ADL recruits and hires based on the mission and values, then silences/punishes marginalized employees who ask why the mission and values are consistently undermined by senior leaders. The CEO and HR team frequently gaslight and intimidate employees who are asking for accountability (a professed company value) to harm they have committed against black employees and other employees of color, women, and LGBTQ+ people. Dissent of leadership's decisions is punished with intimidation, anger, the message that 'if you don't like it here, you can leave', and (in extreme cases I've witnessed) performance reviews/firing. In a capitalist country, addressing these concerns might be dismissed as asking too much of a workplace, but ADL is a civil-rights focused/anti-hate non-profit organization so the outrage over a difference between professed and enacted values is highly justified. Beyond the identity based and political toxicity, there is also a toxic culture at ADL that values and rewards working overtime, constant availability, and dropping everything as soon as someone in leadership makes an 'urgent' request. There is no advancement here for anyone who values a work-life balance. Not safe for people of color/women/LGTBQ folks: Most promotions at the level of mid-level manager and above are based on nepotism or favoritism and are contingent on that person's ability to enthusiastically follow the CEO's whims and mirror his political opinions. Mid-level to senior management is predominantly white/Jewish and mostly male. There are pervasive problems with racism, microaggressions, and bias internally. There is a clear ceiling beyond which black employees will not advance in the org, not because they won't be hired but because they are set up to fail and those who have tried value their dignity enough to leave. ADL consistently chooses a moderate political position that communicates to staff that they care very very little about women's rights, LGBTQ+ no-discrimination, and combatting anti-black racism. Again, at any old company this may be expected and justified, but ADL was literally founded to fight for these rights and most employees are sold on ADL's work in these civil rights areas during the recruiting/interview process. It's a bait and switch that causes consistent turn-over of the most qualified and passionate people out there. If you are applying for a job at ADL, don't believe ANY of the hype you here from hiring managers about the commitment to DEI. The same staff who think our top-down DEI initiatives are great are the ones who are implicitly racist, have a ton of unlearning/learning to do, and who fit into the demographic majority at the org. Every truly useful DEI initiative has been built from the ground up by staff with marginalized identities without any support from HR. Staff who want to see change are forced to create it themselves and volunteer for additional unpaid work with zero support from HR to create DEI initiative and equity programs that HR then proudly points to when staff complain of problems.

Viewing 1 - 3 of 132 Reviews

Glassdoor has 178 Anti-Defamation League reviews submitted anonymously by Anti-Defamation League employees. Read employee reviews and ratings on Glassdoor to decide if Anti-Defamation League is right for you.