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Apex Fintech Solutions

Engaged employer

Apex Fintech Solutions Reviews

4.1

77% would recommend to a friend

(193 total reviews)
avatar

Bill Capuzzi

82% approve of CEO

75% positive business outlook

Apex Fintech Solutions has an employee rating of 4.1 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apex Fintech Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

193 reviews
1.0
8 Mar 2023

There it is - FIT

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Back in the days, before Peak6, before bad Penson decisions - this was a great place.

Cons

Just go to the Peak6 reviews and you will know all there is to know about what this place has become and will continue to become. A toxic morass without a North Star. A couple of individuals, sitting in their ivory tower, dictate - yes DICTATE their whims down to the CEO who then aggressively changes directions to fulfill that whim. Logic be damned. We have lost so many good and experienced people due to this. Count 'em. And then, this Peak6 toxic talk has made its way here - if you disagree with the direction, if you question decisions, if you make suggestions that go contrary to the dictate, you are tagged as a problem. They tell you that you ARE NOT A GOOD FIT. Let that sink in - Not A Good FIT at a place that has imported a toxic culture from its parent. Wow. I don't want to be a fit in a messed up place.

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Apex Fintech Solutions Response
3y
Thanks for taking the time to leave a review about Apex. While it’s disappointing that this was your experience and view of Apex, I have to respectfully disagree with some of your statements. It’s imperative to the leadership team and I that the Apex culture is one of empowerment, support and encouragement. I take pride in the fact that Apex is not a fit for everyone - because we are not like everyone else. We are a fast-paced and competitive firm and it’s important that we have the right people who understand our mission and purpose. I am proud of the Apex organization and independent culture that we have built and continue to nurture here. That said, I’d like to have the opportunity to sit down with you and hear your perspective and understand your specific situation. My door is always open. If this is something you are interested in, please contact me directly at wcapuzzi@apexftintechsolutions.com. Regards, Bill
1.0
1 Nov 2021

Financially successful but comes with the price tag of a toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's a honeymoon phase with employment anywhere, but it's much more nuanced at Apex. You'll feel appreciated for the first few months and will be made to feel very welcome initially. Also, benefits are decent (health/vision/etc).

Cons

Extremely toxic culture. Performance is driven by negative consequence, not by positive reward. There is little to no work life balance for many of the roles within the org. You'll make decent money at your initial onboarding, but from there you will have to fight tooth and nail for any increases in compensation. Don't just read the Apex reviews. Go read the Peak6 reviews (the parent company) because so much of what Apex does is driven by the owners/parent company. There is a level of elitism, as leadership tries to cover it by saying that "Apex isn't for everyone"...and they're right. They want you to work hard but they also want you to work cheap. 70+ hour weeks are the norm for many employees, and while leadership will say they don't condone those hours, they will 100% push you to work all the time. It's gaslighting as you'll get treated like you're not a team player if you don't adopt the same insane hours that others keep. Leadership makes a massive salary, and have the compensation to afford resources that enables them to work crazy hours. But when you expect people making significantly less than $100K a year to make the same sacrifices, knowing they can't afford the resources you have to offset those sacrifices, it crosses over into toxic. They are so out of touch with the "regular" people that they have no idea what working those hours mean to those families. The org as a whole is seriously understaffed and there are not enough hours in the day to complete the work...so your options are to either cut into your "off" time to complete the work or get treated like you're not a team player. Yes, the owners are wildly successful. Yes, the organization is wildly successful. But financial success does not equal healthy and functional. There is a difference between doing a great job because you respect someone versus doing a great job out of fear and especially at the parent company, employees operate from fear. They (owners and leadership) talk about equality, and empowering women and minorities...and they've thrown money at initiatives but they don't practice it themselves. Look at the leadership turnover. Women at the c level come and go. The faces that stay constant are the owners and the white males. Go look at the leadership page for Apex Fintech Solutions. They know it's an issue but have taken zero meaningful action to correct it. They've tried to address it by hiring tons of brilliant, highly respected women for leadership positions through the years, but they don't stay long term because the culture is so incredibly toxic at all levels.

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Apex Fintech Solutions Response
4y
First and foremost, it's incredibly unfortunate to hear that this was your experience working for Apex. Company culture is something I’m passionate about and I take all feedback very seriously. We’ve worked hard to foster an environment where employees should feel empowered to find the work/life balance that is most appropriate for them, especially during the pandemic when we all faced unexpected challenges. If you don’t feel supported by your manager or colleagues, it’s critical to raise these concerns with someone who can help such as HR or anyone on the leadership team, including me. As you know, we are in a major growth phase here, and like all high-growth companies, turnover is an unfortunate part of the package. It takes time to find the right folks who fit with the Apex vision and fast-paced atmosphere. I respectfully disagree with your comments about the diversity of our leadership team. We hire the most talented people in the business at Apex and have implemented strong DEI initiatives. We recognize there is still work to do on this front, but I'm certain we're on the right path. Thank you for your time at Apex - wishing you all the best in your future endeavors. Regards, Bill
1.0
1 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Somewhat decent compensation and benefits.

Cons

I was idle for a year and a half!!!!!! They failed to give me enough work to do and then forgot about me entirely. Management was non existent. They lied multiple times about returning to the office and why it’s “better” but provided zero data on why it’s better from a numbers perspective. Apex served me a giant nothing burger for a career and then fired me for being patient enough to work with them through their “massive growth” period. The company missed the boat on what user experience design is at it’s core. Bill,you should get a red nose for your next town hall because your a joke.

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Apex Fintech Solutions Response
3y
It's disheartening that you had a negative experience working for Apex. It's for this reason why we encourage employees to speak up to their manager, HR, or to me directly if they're unhappy in their role so we can work towards positive change together. From a return to office perspective, it's an unusual circumstance for everyone, and just like most of the industry we are still learning what "normal" looks like. We have had many conversations around the benefits and why we value face-to-face interactions and it sounds like your experience may have been different if you were collaborating with colleagues in-person. While it's unfortunate to hear that you felt my leadership was unsatisfactory, I sincerely hope you can find a firm that is a better fit for you. Regards, Bill
Viewing 1 - 3 of 193 Reviews

Glassdoor has 213 Apex Fintech Solutions reviews submitted anonymously by Apex Fintech Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Apex Fintech Solutions is right for you.