Does Appalachian Community Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Appalachian Community Services employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Appalachian Community Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Appalachian Community Services?

39% of Appalachian Community Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Appalachian Community Services 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Appalachian Community Services?

Clinician (3) , Outpatient Therapist (3) , QUALIFIED MENTAL HEALTH PROFESSIONAL (3) , Therapist (3) , Outpatient Clinician (2)

What are the pros of working at Appalachian Community Services according to real employee reviews?

"Committed and caring coworkers who go beyond duty to meet the needs of the consumers served." ((in 4 reviews)); "My supervisor is great." ((in 3 reviews)); "Great to build relationships with clients and great staff." ((in 3 reviews))

What are the cons of working at Appalachian Community Services according to real employee reviews?

"Management was poor." ((in 5 reviews))

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Appalachian Community Services

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Appalachian Community Services Reviews

2.6

39% would recommend to a friend

(35 total reviews)

Frank Viera

42% approve of CEO

28% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.7

Culture and values

2.7

Career opportunities

2.4

Work/Life balance

2.4

Compensation and benefits

2.3

Senior management

Appalachian Community Services has an employee rating of 2.6 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Appalachian Community Services employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

35 reviews

4.0

21 July 2025

Good place to work, great learning experience.

Outpatient therapist

Recommend

CEO approval

Business outlook

Pros

At ACS you really get great experience working with clients of all ages and backgrounds. You’re able to service a community who otherwise may not be able to get mental health services. The team members are great. Management has changed around a lot in the past year and this has been a positive.

Cons

It’s very easy to get burnt out. Which is easy to do in the community mental health world. You have to learn to say no and have boundaries. Don’t take on a role unless it is something that you truly want to do- like an enhanced service. The pay structure changed within the past year some people like the change others do not care for it.

1.0

22 Mar 2025

Don't recommend.

Direct support professional (dsp)

Recommend

CEO approval

Business outlook

Pros

Pay is ok. Could be better for the job and responsibilities required

Cons

Management is a nightmare, they take advantage and talk down to good workers and praise the bad ones

1.0

13 Sept 2024

Coworkers keep me going. That's it.

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

My coworkers are great, and I absolutely adore them. Supportive, and kind. They are what keep me going, and the sole reason I stay. You also have the freedom to dress as you like, in most cases.

Cons

Management is the worst, and largest issue. Each person in management is part of a close-knit clique. You are either in, or you are bullied, and made to feel small. You have an overwhelming sense of not being able to advocate to yourself because they are all connected, and defend each other. It is always someone else's fault, and when you make a mistake, you are humiliated in front of your peers.

Viewing 1 - 3 of 35 Reviews

Jobs at Appalachian Community Services

Caregiver (Adult Group Home) | FT & PT Shifts | No Experience Needed & Paid Training

Assertive Community Treatment (ACT) Peer Support Professional

Developmental Disability (DD) Direct Support Professional - Community Based

Community Support Team (CST) Qualified Professional

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Ratings by category

Reviews by job title

Good place to work, great learning experience.

Don't recommend.

Coworkers keep me going. That's it.

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