One of the better-known luxury agencies in Peru... but definitely one of the worst to work at
Pros
Compared to many of its competitors, Aracari has a great portfolio of unique experiences which makes their product to sell to pre-existing relationships/agents for the most part.
Cons
Promises are broken on a daily basis here - do your homework and get everything in writing. If management won't give you something in writing you should not expect their word to be trusted. Contracts, Commissions, and bonuses are not honored. The general office environment is the poorest I've ever seen in Peru for a Travel Company. People are disrespected on a daily basis and forced to deal with unethical and inappropriate behavior/comments from their superiors almost every day. Over the last couple years, a number of complaints have been made to lawyers and the ministry of trabajo in Peru. The general things you can expect from upper-management are that they are either not present physically or involved in the day to day operations or that they will not be there to support/help/assist in any meaningful way. Important email requests to management often go unanswered and unacknowledged. The turnover rate in the Sales Team is higher than almost any place I've ever seen because people quickly learn it's not a good place to work despite the companies reputation as a luxury operator. Human Resources is non-existant.