Pros
Steady pay check , decent vacation/sick time . Health coverage is offered but is very expensive to use . There are no other pros to this job
Cons
The pay is incredibly low and the workload is unrealistic . Most people quit the job within 6 months . The expectations for how many cases to process in 1 day is completely unrealistic and rarely happens. Many of the cases are a mess and people just keep passing them however they can just to move on. In addition the crazy workload during a normal work day we are now on month 10 of mandatory overtime with no end in site . This job has no work life balance and upper management could care less. The supervisors and administrations work their 40 hours , while the program specialists who actually do the work have to stay after work during the week and come in on the weekends to get the workload done . The county was recently recognized by the state for being number 2 in the nation for timeliness in processing cases. A party was thrown and awards were given to supervisors and administrators ; not the actual people who do the work. I like most people will be leaving after I get the experience I need . Save yourself the trouble and don't apply for the program specialist position . The job pays 17 an hour and is way too stressful for the salary .