* Deception -Management Consistently Lies while they smile through their teeth telling you how great you are to lure you into a false sense of well-being.
The bonuses they promise are based on sales outside of your control and are VERY rarely paid out.
Client: Hey how many people work for your company?
Boss: "Make something up/lie to them."
* Corruption: "Hey could you write us a positive review on Glassdoor? No pressure, but your job depends on it. :)"
*Almost no training - I was sent to Florida for 4 days of "training", but that doesn't even scratch the surface of what you need to know and then you're thrown to the sharks and made to feel worthless when you struggle at the demands on the job and clients.
* Complicated system - not even management can answer most questions on functionality. It'll take you more than a year to learn it, with little to no experience to be gained for future jobs when you realize you can do MUCH better.
* PAY - WAAAY Below market value. They're too under-resourced to pay more and they know it, so they hire well-intentioned prospects and run them into the ground with work and demands.
* Under-resourced - Was told to contact software admins, and then later told by management that they just don't respond if they don't have time or it'll take too long...WHILE instructing you to tell the client that it's being worked on.
Despite being a consultant, I was forced to become my own project manager, off-shore team manager and QA tester ON -TOP of my long list of "regular duties"
* Grueling hours on-site AND day-to day. "O I get to travel to X City, this could be fun." I said the first time. Be prepared to enjoy the views of conference room walls and your computer screen. The sites will have long since closed by the time you're allowed to leave the office, pressured into dinner with your boss, and then go back to the hotel to do more work before you get 4 hours asleep to do it again.
Stayed up til 2-3 AM many nights trying to get work done like a good little worker bee. No one bat an eye when I mentioned this becoming routine.
*Poor project management - Join a full day's worth of meetings, but then afterwards(after 5 PM), do your work and testing, and THEN inform the off-shore team to do more, but you need to check their work before your client call first them the next morning. Rinse and Repeat forever. RIP Sleep.
*No outlet for recourse. HR doesn't exist. Services management is judge, jury, and executioner.
"You know (Services management) doesn't care about burnout" - My manager.
I spent 6 months recovering from the damage this job did to me. Do yourself a favor and keep looking. This ain't worth your time or effort.
