Arizent Reviews

3.0

57% would recommend to a friend

(210 total reviews)

Gemma Postlethwaite

68% approve of CEO

48% positive business outlook

Arizent has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Arizent employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

210 reviews
1.0
13 May 2016

Propaganda Warning.

Recommend
CEO approval
Business outlook

Pros

Great Locations. The State Street and Ballston VA locations are lovely?

Cons

No raises. No matching 401K Health insurance that can't honestly be called "insurance" I'm not some embittered former employee, I worked there for well over 10 years and was even the guy who came up with the name of the company. I wasn't laid off or fired, I left on my own terms and have continued to do side work for these guys. It's work, and if you can't find something better you should take it, but please heed my warning. If some other employer offers a few grand less but appears to be more stable... Take that job. Source Media is the sort of place where you fear seeing HR. every employee there is waiting for their lay-off number to be called. After years with this sword of damocles hanging over my head I found better employment. I'm not bitter, but what angers me off is that one Glass Door review you'll see here that was clearly written by a representative of management. "cons: Be prepared to work hard and roll up you're sleeves?" This is how stupid they think we are.... That this thing wasn't written by Doug himself. No sir, we're not afraid of hard work, we're fearful of nonsense. Few of us aren't prepared to "roll up our sleeves", we'd just like some financial stability for our children. By the way Boss.... I went 5 years without a raise.... How many did you go without a cash bonus?

1.0
20 Oct 2018
Recommend
CEO approval
Business outlook

Pros

The view of the city is amazing. The people are helpful and friendly to work with.

Cons

There are many challenges here. Specifically with Systems : No matter how much management tries to improve systems. The systems are not designed or developed correctly for the task at hand. Our subscription group has seen 10 different systems and implementations with softwares that the overall result are backfired. An example is the change from old salesforce to lightning. Operations or management didn't think it was worth cleaning up the bad data. The new salesforce is clunkier and slower. Now it takes me 12 mins to process an order for a customer. We had a leads program and that was taken away because there were too many!!! Management: Recent layoffs were given to the wrong people... Talent walked out Majority of them knew and actually made changes for the positive impact of our group. We are now left with two incompetent and overwhelmed managers . We have one manager hiding at home and another yelling at us. We also do not have a Senior leader who cares or understands what we do, instead chooses to remove incentives for sales to make extra money. (because there are no yearly raises or appraisal) CEO is trying to make positive changes but are not removing any of the senior executives- who continue to operate back in 2003. Customers are frustrated by the lack of service. Operations do not speak to thier own team/employees to improve processes, rather hides behind a computer screen. Collection or payments are a disaster. People: Folks are too afraid to ask for a raise or speak up. Everyone is looking elsewhere or just coasting until the end of each day.

1.0
26 Mar 2016
Recommend
CEO approval
Business outlook

Pros

-- Many of the people who work here are nice. (But there are some exceptions, and if you end up working with one of those exceptions, you'll come to realize that there tends to be an absurd tolerance for hostile behavior that would get people fired elsewhere. The nice people say: oh, that's just how so-and-so is.) -- One advantage of the seemingly endless cutbacks is that you might be able to stretch a little, if you are ambitious and if you have a boss who is flexible. You just have to bear in mind that, because the workload is already so heavy, doing those extra projects is going to cut into your personal time. -- You can work from home sometimes, depending on your boss and your department. (Much of your experience here will depend on your boss and your department. Things can vary widely depending on who you work for.)

Cons

-- The culture can be very demoralizing, particularly if you are young, enthusiastic, talented and/or female. If you are none of these things, SourceMedia could well be your ideal workplace. -- Extremely poor benefits, as many other reviews here have noted. The health care coverage is the worst, yet it is very expensive and gets more expensive every year. -- No annual raises (and this has been going on since 2008). If you want to try for a raise, you will need to get a job offer from somewhere else. One of the other reviews here says that hard work is rewarded with salary increases, and that is just so incredibly rare it is as close to untrue as you can get without being a bald-faced lie. I know people who have had actual promotions in recent years without ever getting a raise. If you decide to take a job here, negotiate hard on the salary because you cannot count on it going up later -- even if you do get a promotion. -- Staff morale is low for the most part. It's hard to stay upbeat in this environment. It's not just the salary freezes, layoffs, etc., it's also the fact that smart, creative people feel so marginalized. The lack of resources wears you down too. While many of us like our immediate co-workers, that positive feeling does not extend to the company itself. Only very recently did the company start to make an effort with activities (like having a trivia night), but it feels like so much window dressing. Companies that genuinely care about their employees don't brag about how revenue is way up -- thanks to all of you! -- then in the next breath say, sorry, there will be no raises again this year, and the amount you pay toward your health insurance expenses will be going up too. And we won't say this out loud, but we will be cutting some more people and you will have a heavier workload as a result. -- The job situation feels tenuous in many departments. Many jobs, and in some cases entire departments, have been outsourced over the past year, often to India. Practically every other week there are at least a few people quietly let go. Often, you don't find out about it until you send someone an email and it bounces back, or you go to look for someone and see that the desk is empty. Then you ask around and find out there was more cost-cutting. It can be very disconcerting. (For those who don't interact much with other departments, it is less noticeable.) -- Work-life balance gets harder by the day. Even in cases where people leave the office at a decent hour, many, if not most, are taking work home with them. -- Management often encourages mediocrity, because quality is not as important as getting things done as quickly and cheaply as possible. If you care too much about quality, this can be a hard place to be. Heavy workload and lack of resources require compromises.(But if you can embrace the mediocrity, work-life balance might be less of an issue for you.) -- There is a strong emphasis on hierarchy here. If you are in a lower position, you will hardly ever get any face time with anyone above your boss. And when credit is given for good work -- which is not a common occurrence -- it generally will be going to your boss, and not to you. -- Upper management suffers from "confirmation bias" in a big way. -- Many decisions that directly affect your work are made without anyone ever asking for your input and without any explanation of the rationale behind them. Over time this behavior sends a very loud message that neither your opinion, nor your feelings, matter.

Viewing 1 - 3 of 210 Reviews

Glassdoor has 219 Arizent reviews submitted anonymously by Arizent employees. Read employee reviews and ratings on Glassdoor to decide if Arizent is right for you.