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Astea International

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Astea International Reviews

2.7

32% would recommend to a friend

(35 total reviews)

Zack B. Bergreen

27% approve of CEO

29% positive business outlook

Astea International has an employee rating of 2.7 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Astea International employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
3.0
22 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Good work culture among peers. FSM product suite is a huge application, all under one umbrella of Alliance. Lot of learning opportunity in terms of domain.

Cons

Backend development technologies are archaic. Working in this for long term will reduce your marketability in terms of development job. Software is complex and modules are interconnected making it harder for onboarding of new employees. There is no proper support from team leads in terms of completing tasks. Figure it out yourself is how you’ll probably end up getting your tasks done. Do not expect any appreciation. Anything to demoralize employees has been done over and over again. Annual raises never happen and when you do get a raise it never matches the mountain of responsibility dumped on you. It doesn’t matter how you do your job. If you like patronizing meaningless talk, you will like the review process. Any change you suggest will be shot down. 3 positives and 3 negatives is the standard for reviews. But surprisingly manager performance is nobody’s concern. HRs can’t handle management because of they are stubborn and doesn’t consider change. Of course there is preferred group of people management seems to treat preferentially, just in case you’re not demotivated enough, just know that. Bonuses are given to select people and none of the policies are straightforward. Promotions are rare and given out in desperation to retain staff. Work from home never happens and even if you get it, your manager annoys you enough by asking for hourly status, you never ask for it again. You take sick days for kids, they’ll question you why your spouse isn’t taking the day off. I could go on... As a short term gig this isn’t bad. But it all depends on where you’re coming from and where you want to get to career wise.

1.0
25 July 2017

Fire them all!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coffee and Bottled water when we had it. You get a pay check if they do payroll and the banks remembers to pay you.

Cons

Leadership. Some managers, Directors, and VPs have no clue. Instead of pulling the whole team together to figure out what is not working, they just fire people and blame them. More then 50% employee turnover rate since 2017 and year is not even over.

1.0
17 June 2016
Recommend
CEO approval
Business outlook

Pros

A foundation to build the company to greater heights exist now. The fact that the company has been arround for decades in field service and this could be a competitive advantage that is not being fully exploited.

Cons

Leadership is mediocre and not many reputable brands want to be associated with the company because of the bad image its projects. Lower tier employees not motivated and employees expenses are managed in a third world like. No proper investmnets in marketing, sales and product development. folks at the top are hovering around and just getting by to suceed the current CEO who has good intentions, but just being miss advised.

Viewing 1 - 3 of 35 Reviews

Glassdoor has 36 Astea International reviews submitted anonymously by Astea International employees. Read employee reviews and ratings on Glassdoor to decide if Astea International is right for you.