Does Athena Home Loans pay their employees well?

According to anonymously submitted Glassdoor reviews, Athena Home Loans employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Athena Home Loans. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Athena Home Loans?

72% of Athena Home Loans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Athena Home Loans 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Athena Home Loans?

Credit Assessor (2) , Product Owner (2) , Software Engineer (2)

What are the pros of working at Athena Home Loans according to real employee reviews?

"Athena's culture is great" ((in 5 reviews)); "Good & friendly people Working with the latest technologies" ((in 3 reviews))

What are employees saying about Athena Home Loans redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Athena Home Loans redundancy and their outlook for job security at Athena Home Loans in 2026.

Athena Home Loans Reviews

3.9

72% would recommend to a friend

(18 total reviews)

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18 reviews)

Athena Home Loans has an employee rating of 3.9 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Athena Home Loans employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

18 reviews

2.0

24 June 2022

High turn-over and long hours

Credit assessor

Recommend

CEO approval

Business outlook

Pros

My direct manager is highly supportive, and the company tends to run lots of events. Work arrangements are flexible between in office and remote. Generally relaxed culture, executives and leadership team are approachable

Cons

The process for approving a loan has become very unwieldy and difficult to manage. There is a lot of friction between the working groups and lack of a coherent workflow. Senior leadership opt for many changes in succession which results in cascading and accumulating issues due to insufficient change management and training. There is a strong expectation to work high amounts of overtime to get ahead. Though the culture is relaxed at times, it can be highly political regarding promotions. Many staff were also made redundant, some starting as little as 3 months ago. Athena has an extensive track record of purging temporary staff or staff on probation (as far back as 2019), so I would recommend all prospective employees to consider this prior to undertaking employment at Athena.

Athena Home Loans Response

3y

Thank you for sharing your feedback about your experience at Athena. We are glad to know that you feel supported by your direct manager and enjoy the flexible and relaxed culture we strive to create. We also appreciate your constructive feedback regarding our loan approval process and workflow and change management. We have made significant investments in technology and process improvements to streamline our loan approval process and we will continue to make enhancements to ensure a more efficient and effective process for our staff and customers. If there are any specific issues that you would like to discuss further, we encourage you to reach to our people team directly at peopleteam@athena.com.au.

2.0

1 Sept 2023

Marketing

Recommend

CEO approval

Business outlook

Pros

Great office space in Sydney CBD

Cons

Bad stakeholder management and lack of transparency in the hiring process

Athena Home Loans Response

2y

Thank you for sharing your feedback regarding our stakeholder management and transparency in the hiring process. We’re disappointed you feel this way and would love to know of any specific examples. Your insights can help us pinpoint areas for improvement. If you're interested in sharing please feel free to reach out to our people team at peopleteam@athena.com.au.

1.0

24 June 2022

Culture of Toxic Postivity

Mortgage loan officer

Recommend

CEO approval

Business outlook

Pros

Ability to work remotely and casual culture in the office

Cons

Like a previous review said the positive culture at Athena is a bit of a front and the management is as ruthless as any big bank. Burn out is common with teams pushed to the brink. The culture appears positive but there is actually very little support if a team member gets stuck or has personal issues. Negative feedback on the process is taken extremely poorly and you are likely to get blackballed for any promotions or projects if you are too vocal. Many staff were also recently made redundant in what I can only call a case of extreme mismanagement. Marketing was pushed beyond the current team capacity (150-200%), and thus hiring efforts were made to accommodate this new volume of customers. At one point, there was just short of 2,000 customers that had not been spoken to. Some of the staff that were made redundant had only been with Athena for 1 to 3 months before being cut, as soon as the customer volume began to dry up.

Athena Home Loans Response

3y

Thank you for taking the time to provide feedback on your experience at Athena. We are sorry to read that you did not feel supported during your time with us. At Athena, we strive to provide a positive and supportive work environment for all of our employees, and we take feedback like yours seriously. We recognise that there have been challenges with variations in volume in the past, and we are committed to addressing them. If there are any specific issues that you would like to discuss further, we encourage you to reach out to us directly at peopleteam@athena.com.au.

Viewing 1 - 3 of 18 Reviews

Jobs at Athena Home Loans

Quality Assurance Specialist - Credit Lending

Head of Credit Strategy

Business Development Manager - NSW