You'd do better at McDonald's than at DialAmerica.
Pros
Weekly paychecks, and awesome coworkers. That's it. There is literally nothing else positive about DialAmerica.
Cons
The base pay is a complete joke. $8.15 an hour?? Really??? For what we have to do, that's criminally low! I currently work on the HealthFirst account, which is one of the toughest and demanding clients they have, yet I only get $9.25 an hour. I have no chance of getting an increase in pay unless I get a license, and even then, you're still underpaid. You have to follow a script, which is easier said than done. No two calls are ever the same, so how does a script help?? Another thing is the clean desk policy, which is ridiculously stringent. No coats allowed on the backs of chairs? How come?? We know we can't have our cellphones! Are you afraid we'll take pictures of our desktops with our coat sleeves and post them to Instagram? Another thing to consider are the breaks. You're only allowed three minutes for every hour you work. Are you serious?! It takes three minutes to even get to the bathroom!