Talented colleagues held back by poor leadership and strategic direction
Pros
-Incredibly talented, hardworking colleagues who genuinely cared about customers and each other. -Meaningful work with the potential to make a real impact. -Collaborative peers who consistently went above and beyond despite difficult circumstances.
Cons
-My concerns were not with my teammates. They consistently did exceptional work. The challenges stemmed from leadership. -Leadership lacked strategic direction, realistic implementation planning, and clear prioritization. -Customer commitments were often made without a clear plan for delivery, leaving implementation teams to manage the consequences. -When projects encountered challenges, leadership often focused on individual contributors instead of examining the organizational and strategic issues that contributed to those outcomes. Systemic problems were frequently treated as individual performance issues rather than opportunities to improve planning, enablement, and execution. -The result was a reactive, high-pressure environment that led to burnout and unnecessary turnover.