Automattic Reviews

Updated 11 Jan 2021

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4.1
80%
Recommend to a Friend
76%
Approve of CEO
Automattic CEO Matt Mullenweg
Matt Mullenweg
57 Ratings
Pros
  • "Flexible scheduling and unlimited vacation help you maintain a comfortable work/life balance(in 7 reviews)

  • "Working from home with your home office setup, a lot of benefits, unlimited vacation time(in 5 reviews)

Cons
  • "Not so much a con, but rather a word of caution: remote work is not for everyone(in 7 reviews)

  • "had some doubts about my future and/or motivation for Automattic and working from home, since the job that I ended up with was a bit boring(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Lovely"

    5.0
    Current Employee - Happiness Engineer in Lima, Lima Region

    I have been working at Automattic full-time

    Pros

    Inclusive. Diverse. They take care of their employees. They communicate a lot and help you improve your skills.

    Cons

    I have not identified any cons

  2. Helpful (1)

    "Great Company & Great Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Happiness Engineer in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time for more than a year

    Pros

    Automattic treats their employees very well. They offer a great salary, flexible schedule, and good benefits. The work culture is the best I’ve ever experienced. Everyone is always willing to help out and there is a real sense of companionship and team work throughout the divisions.

    Cons

    The company is growing quickly and the jobs are constantly changing. Working in Happiness has been difficult in the past year due increased volume and lots of new product rollouts which has resulted in a lot of bugs. Being in the frontlines and dealing with the increased volume and working through follow ups and bug reporting has lead to some extremely long days. There’s also quite a disconnect between the different departments which makes support roles frustrating and difficult. Also opportunities for advancement are not clearly defined in some roles though I know this is being worked on.


  3. "Great company to work at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time for more than 5 years

    Pros

    Company Culture provides a friendly and professional environment. Overall great place to work with. HR reps are super friendly and very supportive. Lots of interesting things being worked on. Supportive time off policy and good perks.

    Cons

    There some people with huge egos.

  4. "Best"

    5.0
    Former Employee - Software Engineer 

    I worked at Automattic full-time

    Pros

    Best company according to me

    Cons

    No cons in this company

  5. "Great place to work !"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Lead in San Francisco, CA

    I worked at Automattic full-time for more than 5 years

    Pros

    Fully remote and flexible environment

    Cons

    great team, felt very supported

  6. "Excellent all-remote company, smart people, best for cheaper locations"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Automattic part-time for more than 5 years

    Pros

    Culture of mutual support, friendly teammates and leads, great degree of autonomy

    Cons

    Constant pressure to learn more because everyone is so smart, hard to set work-life boundaries because there is always something going on online

  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Developer 
    Recommends

    I have been working at Automattic full-time for less than a year

    Pros

    Great hiring experience that includes small code assignment and a trial project. Trial project gives you a great overview what your future work will be and how the company works. The company is distributed, everyone works from their home / coworking place and have similar conditions, so you never feel excluded.

    Cons

    The amount of information can be very overwhelming and things can sometimes become chaotic.

  8. "Wonderful fully remote company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Automattic full-time for more than 3 years

    Pros

    Remote-first; very good internal communication and documentation that supports asynchronous working

    Cons

    Some toxic aspects to the culture

  9. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Happiness Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time

    Pros

    Great benefits, amazing colleagues, fully remote / distributed

    Cons

    none that i can thing of

  10. "Dead End Personality Cult"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coder 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Automattic full-time

    Pros

    Subsidies for office furniture, financial support for career development.

    Cons

    CEO runs a mostly benevolent dictatorship, with no commitment to employee happiness. HR is dead set against raises or promotions. Long term goal is likely to offshore all engineering.

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