Automattic Reviews | Glassdoor.com.au

Automattic Reviews

Updated 29 September 2018
38 reviews

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4.7
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Automattic CEO Matt Mullenweg
Matt Mullenweg
29 Ratings

38 Employee Reviews

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  1. Helpful (8)

    "The future of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (More than a year)

    Pros

    The flexibility of working from home is a tremendous benefit of working at Automattic, I think that it has provided an immeasurable improvement in the quality of life that my family and I now enjoy.
    I want to also note that as a data scientist, the dedication to developing a solid infrastructure for analytics has been a great factor in my productivity. I have observed that the company is dedicated to an increasingly data-informed approach.
    I have observed also that the company has made a commitment to inclusion -- it is by no means perfect but in these times the ability to encourage feedback and to act upon it the best starting point possible.
    I have also witnessed the active promotion of women to positions of technical leadership within the company.

    Cons

    - I would encourage a shorter interview process. There are many that are discouraged by the length and it is also exclusionary to those who can't afford to devote a lot of time and resources to the effort.


  2. Helpful (1)

    "Great benefits, frustrating hierarchy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Automattic full-time (More than 3 years)

    Pros

    Incredible benefits, flexible vacation/sick policy, some absolutely brilliant and kind coworkers doing wonderful things.

    Cons

    There is no hierarchy or room to advance. This is okay if you want to be a Happiness Engineer or a team lead forever. Otherwise, you'll start feeling like you have nowhere to go and no ways to develop after a while. This is especially frustrating for marketing and editorial people who want to do more things that Automattic, for some reason, insists on outsourcing to freelancers.

    Also, let's talk about Matt. Matt pops into random projects, states his opinion, and tends to derail all the work. This is rarely useful. It can also frankly be insulting when he's speaking to people with specialized experience with fields he hasn't worked in. Yes, Automattic is his company, and it's his right to run it as he wishes, but it's incredibly frustrating to feel like your work can be swept away with a single comment from someone who has admitted to you on more than one occasion that they "don't really know what you are doing."

    Advice to Management

    Stop letting Matt do everything, like you did for hiring. Listen to what you're being told.

  3. "Mobile Wrangler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Wrangler in London, England (UK)
    Current Employee - Mobile Wrangler in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (Less than a year)

    Pros

    Best Company I ever worked! Working from home with your home office setup, a lot of benefits, unlimited vacation time. Lots of opportunities to work on projects across the company and expand your impact outside of your direct role. But most important is the people are smart, friendly, supportive and kind. I worked in different environments, startups, big companies, agencies, but Automattic is definitely the best.

    Cons

    For the first time nothing to write.


  4. Helpful (1)

    "Love My Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Manager in Pittsburgh, PA (US)
    Current Employee - Payroll Manager in Pittsburgh, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (Less than a year)

    Pros

    Awesome Company! 100% remote, home office setup, top-notch medical benefits (100% employer paid), smart/kind people, travel opportunity, unlimited vacation time, sabbatical after 5 years. Most important, the people here are smart, friendly, supportive and progressive. I have worked for two other stellar companies and Automattic is definitely giving both of them a run for the money. If you see a job you are interested in and qualified for, definitely apply! Overall an excellent place to work!

    Cons

    Great company, no cons to share.

    Advice to Management

    Keep doing what you are doing because you are doing it right.


  5. Helpful (1)

    "Awesome, mission-driven place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Happiness Engineer Team Lead in Denver, CO (US)
    Current Employee - Happiness Engineer Team Lead in Denver, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (More than 5 years)

    Pros

    Lots of opportunities to work on projects across the company and expand your impact outside of your direct role.

    Leadership is very supportive of continued professional growth. There are plenty of opportunities to pursue learning through conferences, online courses, and/or books.

    The compensation and benefits are unlike any other.

    We communicate through p2, not through email. That's a breath of fresh air!

    The culture is open and honest so there are opportunities to get real feedback on your work and improve.

    You get the satisfaction of working on a big mission - make the web a better place and democratize publishing online. It's really gratifying to hear from our users about how WordPress.com/Automattic has helped them to share their thoughts online or start a business.

    Oh, and the remote working aspect is really awesome. I can't imagine working any other way 😃

    Cons

    The company has grown substantially since I first joined. With that, we've worked hard to improve how we handle communication and team member recognition. We're continuing to work on both of those areas. Not a "con" per se, but just an area we're working at actively!


  6. "Happiness Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Happiness Engineer
    Current Employee - Happiness Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (More than a year)

    Pros

    Work from home, amazing co-workers, amazing benefits, a really good salary, relative flexibility, transparency within the company.

    Cons

    I think the only thing is career opportunities within the company that are not very clear, at least for HEs


  7. Helpful (1)

    "Happy Automattician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Designer
    Current Employee - Marketing Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (Less than a year)

    Pros

    An unmatched opportunity to grow and learn as a contributor and leader. Coming from a traditional ad agency background I didn't know what to expect working as an in-house creative, but after a few months of an adjustment period, I couldn't be more happier with my choice. The benefits, work/life balance, the ability to do meaningful work are on a different level. Another amazing benefit I can see after my first few months at Automattic is company's dedicated focus on nurturing and supporting the (creative) talent. It took me a few months to let go of my agency bred insecurities and trust issues to relax and enjoy these personal and professional growth opportunities.

    Cons

    Adjusting to the remote work can be a challenge, it will require you to question and readjust your previously established work and social habits. Automattic is a company of senior-level contributors, it will take an extra effort to gain personal confidence in your work.

    Advice to Management

    Keep up the good work and fight hard to sustain the transparency you established

  8. Helpful (1)

    "Happiness Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Happiness Engineer
    Current Employee - Happiness Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (Less than a year)

    Pros

    -Though you will be working remotely but you'll never isolated. Everyone works together and stay connected all the time.
    -Great management, they always make sure you don't just work but also learn and grow your skills.
    -Flexible with leaves. You will have complete work life balance
    - Flexible hours. You will define your own schedule.
    - You will be traveling 3-4 times year for team and company meetups
    - Great perks.
    - Most important, you can work remotely.

    Cons

    No cons for this company. I'm glad I left all troubles of my regular 9-5 job and joined this company.


  9. Helpful (1)

    "Best company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer
    Current Employee - Product Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Automattic full-time (More than 3 years)

    Pros

    For the first time in my life, I can say that I have found a company that truly cares for its employees. Great benefits, health insurance coverage, retirement plan.

    Cons

    Company stopped giving stock options at least two years ago.


  10. Helpful (6)

    "Good, but strangely directionless company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Remote, OR (US)
    Former Employee - Senior Marketing Manager in Remote, OR (US)
    Neutral Outlook
    No opinion of CEO

    I worked at Automattic full-time (More than a year)

    Pros

    Complete autonomy, sabbaticals after 5 years, completely distributed work, nice people, lots of opportunities to travel, good pay.

    Cons

    The rules are applied inconsistently.. The company prides itself on dealing closely with individuals, but really it just leads to unfairness, since decisions are made quite simply on how much you are liked by the CEO, if your opinions fit in with his, and how well you manage to sell your own case to decisionmakers. Decisions are not based on strict policies; they are completely subjective, and therefore, subject to strong bias.

    The company strategy is unclear to most people, and goalposts constantly moving at the whims of the CEO. People's tendency to do things dogmatically -things they know Matt the CEO "likes" and avoid anything he generally dislikes- is dangerous to the company's future. There's so much space for innovation and challenging the status-quo, but noone truly does, because they're all afraid of annoying Matt. Many times you will be told to do X, because Matt doesn't like Y. It doesn't matter that doing X will be more productive, better value, or even give better results. First and foremost you recommend what you know Matt likes. He is well known for responding quite rudely and abrupty to some people.

    If you're outside of the U.S., you'll be a contractor. The money is decent, but you'll get no health, retirement, or any of the benefits that the U.S. employee does..

    Another downside is the lack of hierarchy, to an extent. What it means is that there's no clear path for development or move up the ladder, and no real impetus to try harder. They insist that there is no hierarchy. This is good if all you want is a decent-paying job with no push to move up the ladder.

    Advice to Management

    Pronounce a strategy. Stay apolitical; Twitter and Tumbler are insufferable because of the politics. Wordpress just "being" and not forcing politics on everyone is what makes it great, and perennial.


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