Automox Reviews

3.2

45% would recommend to a friend

(112 total reviews)
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Justin Talerico

22% approve of CEO

39% positive business outlook

Automox has an employee rating of 3.2 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Automox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

112 reviews
3.0
27 Apr 2021

Sales Focused, Engineering Burnout High

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- High potential product with a real ability to change the world for the better. - Salary and benefits are extremely competitive, even compared to the larger tech companies. - Employees genuinely care about the work they do. - Fully remote with the tools provided to do your job. - Coworkers are typically a really fun group of people. - Leadership's response to COVID and work-at-home was significantly better than most companies.

Cons

- The Product leadership is a complete mess. The unfunny joke is that you might know what you were doing this sprint but it could completely change next sprint. And when a project comes in, it is usually poorly scoped and requires a great deal of work to make it ready for development. - As a VC funded, sales-driven company, a great deal of focus was put on having impressive sounding engineering goals to show to investors and the board; even if those goals were eventually abandoned and never completed. - Customer obsessed is one of their core values, but customer requests for important features were consistently ignored. - In 2020, the VP Engineering, two principal engineers, and a lead frontend engineer left...in the first three months of 2021, six engineers gave notice. The regularly changing goals, the inability to finish projects, and the constant meetings are exhausting. Burn out is real and instead of realizing they are driving engineers into the ground, leadership instead kept on saying how we had to move faster. - The technical debt and scaleability problems are real with a product having this much growth and change. Instead of focusing on that problem, there has been an overarching initiative to build new, exciting services that will take multiple quarters to complete. What could go wrong?

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Automox Response
4y
Thank you for taking the time to share your feedback. We strive to make the Automox experience a positive one for all employees. We appreciate the viewpoint you provided and will bring your feedback to the appropriate parties internally. If you'd like to share more specific information about your time here, please reach out to us at hr@automox.com.
2.0
27 Mar 2020

Losing Confidence in Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Potential for the product to be great......if done right.

Cons

How did we ever convince a company like KDT to give us $30m? Now that we have money in the bank, true colors start to shine through. Maybe current leadership is unprepared to deliver on the massive growth they committed? Fake it 'till you make it only works for so long. All I see is disorganization, lack of communication, and limited overall direction. But hey, let's throw money at it, we have $30m in the bank, remember?! At this point, I've lost most, if not all, confidence. The product still has potential but the leadership team we've put together does not seem have the vision, experience, or know-how to reach the goals they set forth. ZERO accountability. We're stuck trying to solve the same problems we had 2 years ago. Product, Marketing, Engineering, Sales. You name it. Sure, we've added some features but it's "the squeaky wheel gets the grease" as usual. COVID19 will buy them/us some time but there's an underlying pattern that most of us already see. Change that and good things will happen. Overall, the feeling I get from them and the rest of the teams is "let's hurry up and get acquired because we don't know how we're going to do this".

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Automox Response
6y
Thank you for taking the time to provide your candid feedback. As a company we pride ourselves on open and transparent communication, regardless of where you sit within the organization. If you feel you are not being heard from your manager or department, my door is open and happy to have a conversation with you. - VP, HR
1.0
26 Sept 2023

Action Needs to be Taken…

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The individual contributors on my team and with other teams I work with are top notch, some of the best I’ve ever worked with and just great people.

Cons

We’re overworked and still told to work harder. Benefits are being removed yet money is being thrown down the drain. We haven’t hit our sales targets in over 6 quarters. Management micromanages yet has no idea what they’re doing or individual contributors are 15 steps ahead. Layoffs after layoffs are happening to good people and reqs are being filled by senior leaders that don’t put their hands on the actual work while the ICs are handed more and more work, being taken advantage of and then told they aren’t working hard enough. Recently, our maternity leave policy was changed… from 12 weeks paid to TWO weeks paid, and retroactively put into effect. As a nation, maternity support is some of the worst, along with high maternal mortality rates, higher levels of postpartum depression etc and just as you think the tide is shifting in a positive direction, Tim, our CEO, takes us back to the 1950’s. And if that isn’t bad enough… during an ask the CEO happy hour, the topic was brought up. Tim provided a basic answer on cutting it to make the bottom line (even though he throws money away for tech architecture we don’t need, prospects we won’t win and VPs he brings in that do nothing) and when asked if he’d reconsider the benefit after we break even, he laughed, said it wasn’t a priority and told people to “just don’t get pregnant”….. it’s disgusting and I’m appalled he’s our leader, because that’s not leadership.

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Automox Response
2y
Thank you for your candid input and want to assure you we take all concerns seriously. We understand the challenges that come with a growing company and our goal is to foster a positive work environment for all our employees. We encourage open communication and would welcome the opportunity to talk more through your concerns. In addition, I encourage you to reach out to the People Team to clear up any confusion and better understand the changes to our Parental Leave Policy.
Viewing 1 - 3 of 112 Reviews

Glassdoor has 115 Automox reviews submitted anonymously by Automox employees. Read employee reviews and ratings on Glassdoor to decide if Automox is right for you.