Avfuel Reviews

3.2

56% would recommend to a friend

(83 total reviews)

Craig R. Sincock

62% approve of CEO

56% positive business outlook

Avfuel has an employee rating of 3.2 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avfuel employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

83 reviews
1.0
27 Jan 2017

Avoid if you value yourself and your sense of worth.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free snacks, flavored water, juices, and a soda fountain. They also have an espresso/latte machine which is great (when it isn't broken down) and the standard drip coffee. They also provide free bagels & donuts on Fridays and birthday treats on the first Wednesday of every month. Don't fall for it. Free food is not worth it in the grand scheme of things. - Location south of 94 that's still in Ann Arbor, so the traffic isn't as terrible as it could be if it were closer to downtown. - There's a modest fitness room with a decent mix of cardio machines, weight machines, yoga mats, and free weights. Small caveat: there are people who don't wipe anything down after they're done. Gross. - They offer vision, dental, and health insurance with premiums depending on what you choose as far as coverage. Avfuel contributes a paltry $250 toward an FSA and you are free to contribute the remaining $2,250 from your puny paycheck to hit statutory maximum. For comparison purposes, my current employer contributes a $750 with an addition $500 wellness award if you meet easy criteria. Avfuel probably wouldn't even kick in the $250 if it wasn't tax deductible for them. -You also get a choice between a regular 401k or a Roth 401k. They match 100% of the first 2% you contribute and then 50% of the next 2% for a total of 3% company match if contribute 4%. Grand total of 7%. Better than nothing, but barely. The matching starts after 6 months and vests immediately, which is good if you decide to split soon thereafter. For comparison, my current employer fully matches 6% of my salary, contributes 2% with no match needed on my part because they value their employees, and also contributes a discretionary 2% based on financial results (which they've always done.) Grand combined total of 16%!!!

Cons

- Be fully aware that you'll have a yearly performance review, but they'll only give you a raise every two years. It's a shamefully obvious way to keep labor costs down. You are not an asset. You are a cost. If you stick around for those two years, it's a terrible feeling to get a glowing review, but a raise that doesn't even cover the cost of inflation. Coincidentally (or not), many people end up quitting sometime between their first and second year once they realize their starting compensation doesn't match the increased responsibility after the first review. - You'll also be paid below market rate. That's just a fact. They purposely exclude compensation data from bigger cities in the area (Southfield, Novi, Ann Arbor (yes, you read that right), etc.) when deciding how much to pay because it "skews" their compensation data. Essentially, you'll be working in Ann Arbor, but you won't be able to afford to live in Ann Arbor. When I finally jumped off this sinking ship, my salary magically increased nearly $20,000 and my benefits were more generous with similar job duties. If that doesn't scream to you how poorly underpaid you'll be, then nothing will. - Training basically consists of a shiny marketing brochure plus your standard HR manuals and, if you're lucky, someone will walk you around and introduce you to people. There's definitely no honeymoon period at all because the person you're replacing quit recently and they too had little to no training and the work has piled on. - Emphasis is placed on maintaining outward appearances, which is why the landscaping is always immaculate and the building looks beautiful from the outside. Here is where it's important to not judge a book by its cover. Sure, the building is aesthetically pleasing, but the culture is completely reactive and the values are rotten. Certain members of upper management preach a high standard of decorum, while being utterly vulgar themselves. And I quote, "That was so easy. Just like [female low-level employee, sitting next to him]" in a full meeting to laughter from other people in management. You know how you get an approximately 95% 5-year attrition rate? By having a terrible culture where you don't respect your employees. - Mandatory "ice cream socials" and similar events. Yes, attendance is taken and your absence is noted. You sit through a presentation with a message that consists of "You guys need to be nicer and care more and work even harder because Avfuel is super totally awesome!" by the marketing department. And then you're given ice cream or other food to dull the inner rage you feel from being treated like a dumb kid. - You'll quickly realize that Avfuel is most certainly not innovative or forward thinking, no matter what their marketing materials say. As far as 2016, Avfuel was still using accounting software from literally the 90's that no modern company uses now. Tax returns were prepared on Excel instead of dedicated software. AP was largely paper-based. So was AR. Actually, most departments were. You'll also be expected to use proprietary software that Avfuel comissioned someone to frankenstein together and works as well as you'd expect it to. It will freeze up and lag and flicker, inevitably when you're on the phone with a customer and they're upset about something. If I were a betting person, I would bet on something being wrong with their invoices. Read on for more details. - Certain departments are basically revolving doors of people (Billing, Credit, Billing, Taxes, Billing, AP, Billing, Contract Fuel. I hope you can spot the trend.). Although generally kind in their small talk, old-timers don't even bother learning your name unless they have to deal directly with you or you happen to be higher up on the food chain. What's the point when one of you will inevitably end up quitting? - The company is privately owned by the CEO's family, helped along by a small group of people in the inner circle (basically all the VP's) that have been with the company for 20+ years in addition to members of another family that has also worked there forever and holds juicy spots within the company (like in HR). Good luck affecting positive change in an organization primed for Groupthink where no one can challenge the status quo created and supported by the CEO, who is treated like a demi-god who can do no wrong among the inner circle. Just read some of the too-obvious PR reviews before mine for examples of the Groupthink. Technically, Avfuel is a family-oriented family. Unfortunately, it's not your family that they're talking about. In summation, if you're hoping to join a company to provide your fresh ideas, hard work and effort, or innovative thinking, Avfuel isn't for you. On the other hand, if you're hoping to be an underpaid cog in a wheel, then jump right in and don't say I didn't warn you. Be aware that they actively look for fresh college grads (like I was) who don't know what a professional, good company truly looks like or people down on their luck for whatever reason (divorce, unemployment, etc.) to join. It will take me years to recoup from the lack of effective career development as well as the loss of wages from being underpaid. Not only do I recommend NOT working here, I highly discourage it.

1.0
30 Aug 2015

Accounting

Recommend
CEO approval
Business outlook

Pros

Free snacks and pop if that's your thing. Nice office.

Cons

No room for advancement. Pay is horrible. Never any good changes. Just new people. Very very high turnover rate. If you are looking to just get some experience and plan to leave within a couple months, this is the place for you. But not a company you want to have long term goals with.

2.0
17 Jan 2017

6 types of CEO's you should never work for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have great amenities such as a in house gym and a beautiful kitchen.

Cons

If you've read that article, then know that this company has the "Know it All" and the "Squirrel" running the show. While they mean well they are unorganized and old school. Their flow of business is in a word, chaos. They have no real work flow path that would create efficiency. While they would defend this type of structure, because their long term employees are used to doing things a certain way it is creating an environment in which they are setting themselves and their employees up for failure.

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Glassdoor has 87 Avfuel reviews submitted anonymously by Avfuel employees. Read employee reviews and ratings on Glassdoor to decide if Avfuel is right for you.