Steady 40 hours a week. Sick pay and vacation time. Requesting days off is easy and you can switch with others so you don't risk losing days off your paycheck.
Cons
Weak management, no room for advancement unless you brown nose your way to the top and outdated technology for both employees and customers (ex: snail mail registrations and fax machines). Petty coworkers who like to get others in trouble just because there's a difference in opinions. Seems like there's certain people who can get away with anything.