Avvo Reviews | Glassdoor.com.au

Avvo Reviews

Updated 11 May 2018
108 reviews

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3.3
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Avvo Founder and CEO Mark Britton
Mark Britton
79 Ratings

108 Employee Reviews

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Pros
  • Work life balance, the phone lines are open for the sales team from 6am to 6pm, so it really is fine for most lifestyles (in 10 reviews)

  • I have been with Avvo for almost two years and I will say without a shadow of doubt this is still a great company to work for (in 8 reviews)

Cons
  • I would say the biggest con to the sales floor is (in 7 reviews)

  • No room for growth in this company in any way (in 4 reviews)

More Pros and Cons

  1. Helpful (5)

    "3.5 stars wasn't an option."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Seattle, WA (US)
    Current Employee - Account Executive in Seattle, WA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Avvo full-time (More than a year)

    Pros

    High earning potential, great benefits, flexible hours, good coworkers/culture.

    Cons

    Sales commissions are difficult to earn, make no mistake. The potential is there but you are cold calling leads that have been hit up once every 3 weeks for the last several years and you (probably) don' t have anything new to say. Sales is a numbers game BUT we burn through leads faster than we acquire them which is only going to make it all the more difficult going forward.

    Advice to Management

    Reduce the number of outbound calls. There was a time when this volume made sense when we were new, but that time is gone. We could probably be 90% as productive with half the phone calls, whether that's fewer AEs on the floor or just a lower dial requirement (or even a dial max). We're just annoying our customer base at this point.


  2. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Remote work, Flexible Schedule, Decent pay

    Cons

    Changing management, lost culture since acquisition

  3. "Interesting Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA (US)
    Current Employee - Account Manager in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avvo full-time (Less than a year)

    Pros

    - Benefits are pretty good.

    Cons

    - Sales is really hard.... like really hard especially in this industry.

    Advice to Management

    Prepare your staff better...


  4. Helpful (3)

    "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Seattle, WA (US)
    Former Employee - Account Manager in Seattle, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Avvo full-time (More than a year)

    Pros

    The company culture, however I left right before Avvo was bought out, so I’m not sure if company culture will change. Anyways, while I was there the people I worked with made going to work fun! Also, pay was great!

    Cons

    Some sales people get away with things that they should be fired for. It’s obvious they aren’t fired because they are so good at their sales. A bit sketchy there...

    Some managers became managers because of the length of time they’ve been working for Avvo. This isn’t all bad, because some are definitely worthy of the position. But others were definitely unprofessional and shouldn’t have had leadership roles.

    Advice to Management

    Don’t be fake. Even with Mark gone, continue to keep the transparency with the other employees. If that changes, things will only get worse. Be stricter with who you allow as managers. Stop letting good sales people get away with doing dumb things.


  5. Helpful (4)

    "The ship is sinking...fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At this point? None. Looks like the company was sold for parts. Thanks Mark Britton. I feel bad for all the people that joined before the acquisition as they will never know what a good Avvo looked like.

    Cons

    Zero opportunity for growth. Fears of losing your job to someone in Malaysia is a great way to go about your workday.

    Advice to Management

    Since the acquisition the culture has spiraled. Everyone is jumping ship as fast as possible because there is no longer a positive incentive to stay.


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Approves of CEO

    I worked at Avvo full-time (More than a year)

    Pros

    -Looking out for employee advancement with leadership development and other training programs
    -Flexible working hours
    -Great benefits

    Cons

    -Lots of constant change from the top, made it harder to focus on what the goals were from the individual contributor level


  7. "Awesome opportunity for young employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Avvo full-time

    Pros

    -High visibility in to company strategy
    -friendly executives

    Cons

    -Opportunities for entry level employees limited

  8. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Seattle, WA (US)
    Former Employee - Account Executive in Seattle, WA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Avvo full-time

    Pros

    Great health benefits
    Cold calling experience
    Lepen about the legal world and attorneys
    Great $

    Cons

    Micromanaged
    Not much room for growth
    Very toxic work environment
    Management need a lot of work

    Advice to Management

    Value your employees and be more understanding that you force your representatives to call every attorney every 2-3 weeks and this product is not easy to sell because they feel suffocated and it effects your employees commission greatly. Stop writing up employees because you can't get your code of conduct straight.


  9. Helpful (9)

    "Internet Brands Layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)
    Negative Outlook

    I worked at Avvo full-time

    Pros

    - Great people (we'll see how long that lasts under Internet Brands management)
    - Collaborative culture
    - Fun work environment

    Cons

    The direction following the acquisition by Internet Brands is clear: short term profits above all. They intend to squeeze whatever they can out of the company while letting it languish.

    Product, creativity, and innovation will suffer due to myopic management focused on short term profit.

    Advice to Management

    Good luck in the brave new world of Internet Brands. It will be hard to retain talent or do anything bold.


  10. Helpful (16)

    "DUMPSTER FIRE AFTER INTERNET BRANDS BOUGHT IT - STAY AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA (US)
    Current Employee - Senior Software Engineer in Seattle, WA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avvo full-time (Less than a year)

    Pros

    The people here are some of the best and the vestigial culture remains for now.

    Cons

    In the span of 2 weeks since Internet Brands acquired Avvo they have:
    1) Destroyed the culture and morale of the engineering team
    2) Shooed away the leadership who actually made the place
    3) Shown no interest in stopping the bleeding, and just today was the last day for one of the most tenured engineers in the company
    4) Claimed they didn't need to do anything for diversity since they "have it organically"
    5) Outsourced jobs to Asia after firing 10% of the company
    6) Sold the above move as "increasing diversity"
    7) Have a product roadmap going forward that has nothing to do with Avvo, but is just about integrating into Internet Brands and "cost cutting"

    In short, they bought Avvo to kill it and squeeze whatever is left of it into their other properties.

    They've shown zero effort to retain any engineers after the layoffs, and today, one of the longest tenured engineers left to go to another company.

    I wouldn't mind this as much except that the previous culture at Avvo was amazing. It was about supporting each other, learning, and doing from the bottom.

    Advice to Management

    Stop throwing away all the money you spent acquiring Avvo and care about the people working for it


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