Aware Recovery Care Reviews

2.6

38% would recommend to a friend

(153 total reviews)

Brian Holzer

23% approve of CEO

26% positive business outlook

Aware Recovery Care has an employee rating of 2.6 out of 5 stars, based on 153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aware Recovery Care employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

153 reviews
1.0
27 Feb 2024

Toxic work environment

Recommend
CEO approval
Business outlook

Pros

I do not feel like there are any pros within this company any longer.

Cons

Aware was an exceptional company to be a part of, especially when I first joined in 2022. The organizational culture was truly remarkable, offering outstanding benefits, competitive pay, and a rewarding bonus structure. It was an environment unlike any other I had experienced in this industry, filled with an instant sense of excitement that motivated me each day. It felt like I had finally found my professional "home," a job that perfectly aligned with everything I had been seeking. Regrettably, this positive experience was short-lived. Following ten years of exceptional leadership, the founder made the difficult decision to step down and appointed a new CEO, Brian Holtzer, who unfortunately lacks the emotional intelligence and strategic insight required to lead a growing behavioral company. Brian's primary objective in assuming the role was to prepare the company for a potential sale, signaling impending changes. However, the drastic transformation that ensued under his leadership caught everyone off guard. The once solid foundation of the company, built on incredible values, was swiftly dismantled, and the vibrant culture that once thrived now stands in shambles. What was once characterized by compassion and genuine care has devolved into a toxic environment marked by aggression and militancy. Trust and teamwork have been replaced by micromanagement and unwarranted scrutiny, evident in the exhaustive interrogation process faced by prospective team members, particularly within the Business Development team. Over the course of my time there I witnessed over a quarter of the staff, including long-standing and dedicated employees, being abruptly let go. Brian's decision to bring on board a CFO, George Merhi known for his toxic and aggressive behavior further exacerbated the deteriorating work environment. This individual not only disparaged my capabilities and undervalued my contributions but also callously reduced my compensation by a staggering 40%, citing baseless justifications that only underscored his lack of understanding of industry standards. The company's once impeccable reputation for intelligence, teamwork, humility, and leadership has regrettably given way to a culture rife with incompetence, egotism, nepotism, and favoritism. The impending sale of Aware to an insurance company has shifted the organizational focus from client-centered care to profit maximization, evident in the mass layoffs and increased workload borne by the remaining staff. The deterioration in client care quality is palpable, painting a bleak picture of the company's future trajectory. I caution individuals to steer clear of this unfolding nightmare if they value their worth and well-being. The actions witnessed at Aware are unparalleled in their disregard for employee welfare and ethical business practices.

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Aware Recovery Care Response
2y
Thank you for voicing your concerns. Rest assured, client success and employee wellness are incredibly important to us. We're sorry to hear the recent changes at the company made your experience here less positive. Thank you for providing this feedback, and providing compassionate recovery care to clients. We wish you success in your future ventures.
1.0
3 Apr 2024

TERRIBLE PLACE TO WORK!!!

Recommend
CEO approval
Business outlook

Pros

Spending 52 weeks with clients and really getting to know them.

Cons

-Unlivable wages across the board for all roles (except C-Suite) -prioritizes teaching their staff to lie, cheat and steal from a company simply to feed themselves and keep a roof over their heads rather then reconsider wages. -long hours -terrible benefits -delusional senior management and C-Suite -no clear lines of communication -inappropriate staff encounters: you could literally get high with a client and not get fired -staff are incompetent and the training is non-existent -new President Brian Hozier comes in and fires (lays off) all staff whose been there since the conception of the company- blows MILLIONS on poor money management and grandiose ideas of expansion as well as senior level salaries and throws the integrity of the company out the window with him. -hires a bunch of IVY league graduates who wouldn’t know the first about SUD if it slapped them in the face. -promotes “a safe space” for clients to use drugs and or alcohol all 52 weeks of their treatment so we can get their insurance money ***OUR SUCCESS IS BASED ON ENGAGEMENT NOT SOBRIETY** -then lays off the whole engagement department. -one manager in a state, redacted, is a former stripper who slept with staff as a manager and would, confirmed, show up to client appts in bra and a thong to tan.

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Aware Recovery Care Response
2y
Thank you for sharing your concerns. We value your feedback. One of the ways we care for our team members is by offering competitive compensation and benefits, so it saddens us to hear you feel these did not meet your expectations. We strive to provide every member of our team with support and encouragement each day, and we are saddened to hear you felt you did not receive the level of support we strive to provide. Management continues to look for ways to improve and your feedback provides great insight in ways we can care for our employees. We wish you all the best in your future endeavors.
2.0
19 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Treatment modality offered to the clients we serve.

Cons

Constant changes, inconsistent treatment of the care team, and recent shift from salary to hourly (which if you get close to OT they try to avoid paying at the expense of client services), false promises, rapid upper management changes, Money hungry company that expanded to quickly int he attempt to make a buck.

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Aware Recovery Care Response
2y
We appreciate you taking the time to provide feedback. Rest assured, client success and employee wellness are incredibly important to us. As a growing organization, we strive to offer our team with the best possible work experience as well as create an open and collaborative environment for all of our staff. We regret to hear you feel this has not been your experience. Thank you for your outstanding contributions to our team!
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Glassdoor has 156 Aware Recovery Care reviews submitted anonymously by Aware Recovery Care employees. Read employee reviews and ratings on Glassdoor to decide if Aware Recovery Care is right for you.