Axiom Learning Reviews

3.5

56% would recommend to a friend

(79 total reviews)
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Shahzad Bhatti and Joanne Aisha Simon

42% approve of CEO

43% positive business outlook

Axiom Learning has an employee rating of 3.5 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axiom Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

79 reviews
2.0
6 Mar 2020
Recommend
CEO approval
Business outlook

Pros

The best experience I have had when it came to bonding with and learning from my colleagues was at Axiom; the culture here fosters strong relationships, encourages you to utilise the knowledge/resources you may not otherwise immediately have, and stresses teaching each other. I learned so much and was humbled by so many kind and brilliant people. To have the opportunity to mentor and be mentored by those colleagues has set a bar I will use as the standard in future jobs. If I ever needed something, someone was always willing to help. You also get to work with some students who will actually change your life; I still keep up with a few of my former students and check in on how they're coming along. There will be kids that revolutionise how you teach, prepare lessons, and indeed, see the world.

Cons

I wanted to use the above space to extoll my colleagues because the company did not and will not. People working and who went beyond the call of their duties for well over a 1.5 or 2 years received no official recognition. They were ignominiously shown the door when their replacements were found and important milestones were never brought up in meetings. The management cemented a very opaque atmosphere at the company. Anytime questions were raised about managerial duties, the rationale behind policies, the company's future plans, or the current financial status, they were brushed aside. Management, for example, outright refused to answer any questions about Centre Directors' specified responsibilities and job postings omitted key aspects, like compensation or qualifications for these positions. This subsequently led to many promotions for anyone overtly obsequious. The management also forced some employees to deliver bad news or the damaging results of the CEO's business decisions instead of taking responsibility himself, thereby causing a rift between good bosses and instructors. There is only one path to promotion: through business and sales. This job is a good stepping stone for educators, but nothing more. For those interested in the business aspect, be careful not to be taken advantage of by the CEO because what will be asked of you will never be explicitly stated, rather suddenly demanded of you. I had the misfortune of watching a very talented instructor who was promoted and then ran horribly ragged. It felt awful seeing someone so genial, grow tired and lose their passion for their work. Finally, it should be stated that a fair bit of the work you do is just busywork. Directors have indirectly said this several times by asking instructors to do additional tasks that are simply redundant or never read. Whether it be new reporting methods or certain test preparations, it's all been done and asked about before, but those sections (and indeed the detail one puts into those sections) require reading and will not be. What was once a company that allowed so much agency and creativity became one that set arbitrary policies, forced out its best talent, and obstinately refused to take responsibility when its management made mistakes. I wish nothing but the best for this company. They have done so much good work and changed students' lives for the better. Their work is innovative and they always seek lasting solutions. I wish they had the management they deserve.

1.0
15 July 2021

Fake 5 Star Reviews & Toxicity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Firstly, I have to spotlight the instructors and lower level managers that Axiom hires because they are next-level. It was a privilege to work alongside such intelligent, passionate, driven, and genuine people who put so much energy into the wellbeing of their centers and students despite being poorly compensated/recognized for their tireless efforts. I have watched Axiom's incredible instructors have a positive impact on their students time and time again. As an educator, what drew me to Axiom in the first place was their outlook of viewing students as a whole and "meeting them where they're at", and I have certainly witnessed this perspective make a difference in the support Axiom instructors provide to students.

Cons

I'm sure even if I were to write a thesis in this section, it would not be enough to cover everything I have to say. First and foremost, let me be abundantly clear that this company is not above having current members of upper management spam this page with fake 5-star reviews to increase their rating. They would rather drown out the voices of past employees instead of even attempting to fix any of the issues that caused their inordinately high turnover rate in the first place. That should tell you everything you need to know but in case it doesn't, please be assured that this company cannot retain its employees for good reason, and it is absolutely not a reflection of the people they hire. As some of the fake reviews state, it is not a "loyalty issue". This environment is so unsustainable that people, including myself, feel compelled to come on here to warn others. The employees who have lasted either have the CEO's ear, or have solidified the boundaries of their roles to never interact with him. Gaslighting, bullying, threats and intimidation to name a few of the inappropriate behaviors I have experienced and witnessed come from multiple members of senior management, all encouraged by the CEO who thinks these are effective and necessary leadership qualities. - Upper management is the root of all problems at Axiom. From the unprofessional leadership tactics to the dishonesty, disorganization, and all of the incompetence in between. Members of upper management often congratulated themselves on the support they provided us when in reality they often undermined our progress and withheld resources and information crucial to our success. - The frequent interactions I had with senior management were the largest contributing factor to my unhappiness at this company. They failed to properly train me for the role and refused to offer me support when I attempted to clean up messes from before my time at this company. In conversations with the CEO, they never had my back and often contributed to a narrative that I was slow and ineffective in my role despite the strong relationships I built with families and instructors. All of my time went to fixing broken systems within the company, which I never received credit for. - The job description could not have been further from the truth, intentionally so. My role was marketed towards those with a background in education. At no point in the description was there mention of the business lens we were forced to look through and my education background was actively discredited within the company. Families looking for academic support were viewed as "sales" and "leads", completely disregarding the human factor that they market and pride themselves on. - "Sales" was only a very small percentage of what I was responsible for on a daily basis but it was the only thing we were ever evaluated on. This is largely because the company is built to rely entirely on the actions of regional managers instead of having a larger financial support structure to ensure long term stability. - The work/life balance was nonexistent. This expectation is set by the CEO himself, who frames the role as "little CEO's on the ground". The expectation is that we work as hard as the CEO, all while barely making a livable wage. Those who didn’t set work/life boundaries received favoritism for answering emails at 11pm, on holidays or weekends. These employees were treated as a gold standard, and we were frequently strong-armed into working late nights to meet the standard they set. - Any time someone quit or was laid off, their responsibilities would be redistributed to those who already had an overwhelming workload. - We tried to address all of these issues during our time there, but were met with empty promises of support and conversations about how our stress levels were merely the result of our inability to regulate our emotions and manage our time.

2.0
31 Aug 2019

A scam.

Recommend
CEO approval
Business outlook

Pros

Good pay, flexible hours (if you’re part time), and amazing connections with students.

Cons

If you’re a college student looking to pick up some extra money, this is great for you. If you’re any sort of professional with goals and a career focus expecting job stability, effective training, support, and opportunities to advance within the company, don’t waste your time. Driven by an egotistical corporate minded CEO, Axiom has little care for the value in retaining and caring for its employees and a lot of care for how much money can be made off of the privileged families that it serves. Management, through little fault of their own, is severely under trained and inexperienced, communication is poor to say the least, and god help you if you plan on bringing any concerns or requests for clarity to the leadership team. To top it off, their “Learning Efficiency Acceleration Program” has some amazing research behind it but don’t expect it to produce any sort of significant results for your students. Most data is presented in a way that it looks much more impactful than it is, and the data points collected along the way are not accurate or consistent due to the horrible lack of communication and clear training.

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Glassdoor has 83 Axiom Learning reviews submitted anonymously by Axiom Learning employees. Read employee reviews and ratings on Glassdoor to decide if Axiom Learning is right for you.