Question 1

Does BALANCE pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, BALANCE employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BALANCE. This rating has improved by 6% over the last 12 months.

Question 2

How satisfied are employees working at BALANCE?

Accepted Answer

70% of BALANCE employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BALANCE 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at BALANCE?

Accepted Answer

Credit Counselor (5), Certified Credit Counselor (4), Housing Counselor (4), Financial Coach (3), Manager (3), Partner Relations Manager (3), Quality Improvement Coordinator (3), Certified Consumer Credit Counselor II (2), Counselor (2), Credit and Housing Counselor (2), Housing Contact Specialist (2), Management (2), Program Services Counselor (2)

Question 4

What are the pros of working at BALANCE according to real employee reviews?

Accepted Answer

"You educating to help people get out of debt and fixed their credit." ((in 10 reviews)); "Great people to work with" ((in 7 reviews)); "Good work environment" ((in 5 reviews)); "Culture in the firm is good." ((in 5 reviews))

Question 5

What are the cons of working at BALANCE according to real employee reviews?

Accepted Answer

"Low pay." ((in 12 reviews)); "Additional training should be given and more frontline management involvement (frontline managers appear to be dealing with answering to the management level above and dealing with partnership issues of the firm then walking around or observing frontline workers); they are not given the time, but are busy dealing with other issues." ((in 10 reviews)); "Bad  location, incompetant Management." ((in 6 reviews)); "Your immediate supervisor will almost never be available." ((in 4 reviews)); "High Stress, On Call Hours, Poor training, detached leadership, unrealistic expectations for all levels of staff" ((in 3 reviews))

Question 6

What are employees saying about BALANCE redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BALANCE redundancy and their outlook for job security at BALANCE in 2026.

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