BCInsourcing Reviews

3.5

65% would recommend to a friend

(100 total reviews)

Don Morris

89% approve of CEO

68% positive business outlook

BCInsourcing has an employee rating of 3.5 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BCInsourcing employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

100 reviews
1.0
23 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The working relationship was fantastic between peers. I truly enjoyed the job that I was asked to do in helping employees understand more of their benefits package. This position is good if you're looking for a position that will help build a skill set in sales.

Cons

Unfortunately upper management is manipulative with the way they treat employees. I was apart of the first team that started a brand new account. It was very exciting for me. Over time I saw many manipulative practices in regards to the way they treated employees and those we would review benefits with. Some of the problems I experienced were being paid far less than benefit specialist at other locations, lack of communication and direction from management. The site that I worked at eventually had a employee spying mentality. The manager had certain individuals collecting information from certain employees about their unhappiness with the situation, and then using it against them. This all culminated in my eventual firing. I was let go without being given a reason. Even though I was a top performer and exceeded in all metrics set by company. I enrolled about 80% of the people I talked to, and by my count made for the company about 40,000 per month in premiums. I had never been written up or had disciplinary problems. I will be honest that in one month I was close to be put on probation for not getting high enough enrollment number. However I used that as motivation and avoided that consequence. After I was fired I had the state where I live do an investigation as to why I was fired. Looking back I believe that it was because I was unwilling to buy into the culture. I was asked by my supervisor to be a "cheerleader". This I could not do. I also was told before I left that upper level managers didn't like my attitude. Even though this was never discussed with me or brought to my attention. This company has a strong culture that requires your total submission.

5.0
14 Aug 2017

About the negitive reviews...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have read some of the negative reviews, from having to be Mormon to lying to employees to selling them benefits they don't need/ are useless to being a high pressure sales job and even how big companies allow BCI to prey on its own employees etc . I am not Mormon. Yet I have advanced. I am not related to the owner. Yet I have advanced. I do not work in the corporate office and do not “hang out” with leaders of the company - Yet I have advanced. We “educate” on ALL benefits offered to employees and have recorded lines. There is no “selling” done. We explain benefits so that employees see the value in them and can make informed decisions about what is best for them. As far as benefits not being useful- That is really sad because the Mom who’s child was killed in a car accident didn’t have to worry about how to bury her child since she had the accidental death policy. The lady who was diagnosed with Cancer was able to file a claim with her critical illness carrier and received a lump sum benefit to help with unexpected expenses. And the man who had a stroke and was admitted to the hospital for 2 weeks was able to file a claim with his hospital indemnity plan which allowed him to met his deductible so that his insurance plan would kick in and pay its portion. The pregnant employee who had to have an emergency c section was able to file a claim with her short term disability carrier and receive a check each week while she was out- allowing her to bond with her baby and not worry about the electric, water or rent payments. . Big and small companies allow us to partner with them because of the positive impact we have with their employee populations. Most of the negative comments are clearly from former employees who needed a place to lay the blame, had a lack or work ethic or just missed the entire reason we do what we do and that is just sad. Roles are clearly defined from interviewing to actual hire with extensive training to ensure each BCS’s success. Failure is a part of life and knowing your limitations is a sign of maturity. When you see that you are not cut out for a role- move on. There is no need in burning bridges or professional contacts. If you are interested in working with this great company- please do YOUR homework and ignore the childish antics of those who simply could not “cut” it.

Cons

Growth creates change. Be willing to do so. Not everything is laid out- do your homework.

1.0
13 Dec 2015

This should be a last resort

Recommend
CEO approval
Business outlook

Pros

The hours are consistent and family friendly. The work is straightforward and simple to grasp.

Cons

The job itself is deceiving because the job description implies you will be consulting with employees about benefits. The reality is that this is a pressured sales job but you manipulate the employee so they think you work for their company in human resources. The sales pitch is simple. An employee calls believing that you will assist them in enrolling in their company benefits. After skimming over the core benefits (Medical, Dental, Vision), you go into discussing additional benefits that offer little to no value. Your job is to convince them that you work for the same company they do and that the Voluntary Benefits are important to them and will “fill in the gaps” of their substandard Medical plan. There is an opportunity to talk to current employees once a year. We were told this was a chance to sign them up for even more plans and that we needed to get even more money out of them. You will be evaluated on how much you can sell to each employee, which is why we do not have their best interest in mind, we just want to sell as much as we can. After time in the position, you will feel dishonest as employees are trusting you to assist them in the benefits they need, when in fact, you are there to sell them ineffective benefits that are not necessary. The management team struggles to lead as most of them do not have college degrees and are in the position due to political connections, going to the same church or they are related to the owner of the company. Lastly, the company does not offer yearly raises or bonuses, so essentially you are taking a pay cut every year as your pay stays the same while inflation occurs every year. The company convinces themselves that they are doing something good for the employees by throwing an annual Christmas party but the employee feels he or she would rather just have the money and they are basically taking what should be our Christmas bonus and spending it on a party. I believe this is a major reason why the company has experienced almost 50% turnover as well because a $100 gift does not make up for the pay cut you are essentially taking year after year. Further, the party occurs during office hours and you have to make up your work on another day. There is no career progression and the company culture has more of a “club” mentality than a professional work environment. The positive reviews on Glassdoor were no doubt written by upper management to counter balance the authentic reviews about the company.

Viewing 1 - 3 of 100 Reviews

Glassdoor has 108 BCInsourcing reviews submitted anonymously by BCInsourcing employees. Read employee reviews and ratings on Glassdoor to decide if BCInsourcing is right for you.