Reviews by job title

26 reviews
1.0
30 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Gaming experience and 4 week vacation.

Cons

Low pay – They pay less compared to other companies for all job titles – test engineer, senior test engineer, manager, director, senior director, etc High turnaround – employees usually stay for 6 months or 1 year and move on to a different company due to low pay, organizational instability, toxic work environment, poor management, stress, poor work life balance and poor work place culture. Frequent layoffs – layoffs are common since the company doesn’t have a good market share with stable gaming suppliers. They mostly cater to small gaming companies who are already in financial distress. Few big gaming companies give some left over work to keep the relationship with the lab. And that’s barely enough to keep the business running. You will get unfit, unqualified managers who lack management experience due to extremely high employee turnaround and low pay. They are constantly understaffed. They hire engineers with no experience for low pay. As a result their service lacks quality, accuracy and so many other factors a business needs to be successful. There is no overtime pay. They give PTO in exchange for the overtime. Since they are understaffed you won’t get a time to use your PTO. It will end up getting wasted at the end of the year. No bonus or yearly salary increases to keep up with inflation. Company doesn’t have money to invest in software and office equipment. They use buggy in house software or Microsoft office for everything. You will have to do everything legacy/manual way when other companies do the same thing with software. You will not get employee training. This is mostly due to company being understaffed, high turn around and lacking engineers who know what they are doing. This Company has a lot off issues and I would stay away from it if possible. It will save you a lot of headache.

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BMM Testlabs Response
2w
Thank you for taking the time to share your feedback. We are sorry to hear that your experience at BMM did not meet your expectations. We recognize that concerns related to compensation, workload, staffing levels, training, communication, and career development can significantly impact the employee experience. As a global company operating in a rapidly evolving and highly regulated industry, we understand the importance of continuing to invest in our people, processes, technology, and leadership development. While we respectfully disagree with several characterizations made in your review, we acknowledge that periods of growth, organizational change, and industry demands can create challenges for teams. Feedback such as yours helps us identify areas where we can improve operational support, employee engagement, training programs, and internal communication. BMM remains committed to strengthening the employee experience across all of our offices worldwide, including continued investments in tools, systems, leadership development, and professional growth opportunities for our teams. We appreciate the contributions you made during your time with the company and wish you the very best in your career.
1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- The job itself will not get boring

Cons

Management protects senior staff while juniors who raise issues get ignored or dismissed. Victim-blaming culture, concerns are minimised instead of getting addressed. No confidentiality. Even when discretion is requested, issues get shared within the entire team. Inappropriate behaviour (including remarks about female employees) dismissed with no formal disciplinary actions, only verbal warning. If you report a senior, don't expect to be heard (even after multiple harassment complaints against him). Pay is not competitive at all. 1% increment in 2025 with "bonus" that is less than GSTV in SG. Technical skills and software learned in this company is barely transferrable unless you want to stay in the gaming industry for the rest of your life

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BMM Testlabs Response
2w
Thank you for sharing your perspective. We are concerned by the experiences described in your review and appreciate you taking the time to provide feedback. BMM’s management team is committed to supporting employees and addressing workplace concerns promptly, fairly, and thoughtfully. We take allegations involving workplace conduct, confidentiality, employee treatment, or policy violations extremely seriously. Following the concerns raised, the company conducted a thorough internal review. While we are unable to disclose confidential employment details, corrective and disciplinary actions were taken consistent with company policies and procedures. BMM does not condone harassment, retaliation, victim-blaming, inappropriate comments, or breaches of confidentiality. We are committed to creating a workplace culture where employees feel respected, supported, and comfortable raising concerns without fear of retaliation or being dismissed. We recognize that maintaining employee trust and a positive workplace culture requires continuous effort, accountability, and communication at all levels of the organization, and we remain committed to ongoing improvement. As for the matter of compensation, we understand that compensation, bonuses, and career development opportunities are important factors in the overall employee experience, and we appreciate you taking the time to provide your perspective. BMM regularly reviews compensation practices within the markets and industries in which we operate, while also balancing business performance, local conditions, and long-term organizational growth. We recognize that employees may have different expectations regarding salary progression and bonus structures, and we continue to evaluate how we can remain competitive and support employee retention and development. We would also respectfully disagree with the characterization that the technical skills developed at BMM are not transferable. Our employees work in a highly specialized, globally regulated technology environment involving software testing, cybersecurity, compliance, systems integration, quality assurance, and emerging gaming technologies. Many of these technical, analytical, and regulatory skill sets are valuable across broader technology, cybersecurity, compliance, and regulated-industry sectors. Thank you again for your comments and for your time with the company.
3.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule Flexible time off benefits

Cons

Office Politics Low pay/health benefits Unstable work environment High turnaround

3.0
12 Feb 2025

Slow paced working

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Slowed pace, nice people, not much work.

Cons

low pay, boring. no benefits.

1.0
6 Oct 2025

Do not work here.

Recommend
CEO approval
Business outlook

Pros

- We get banana bread sometimes I guess. - Good exposure to different areas of gaming. - Flexible PTO and Sick Time.

Cons

This has got to be the worst company I have ever, and will ever work at. Coming from the 'Record breaking profits ' that we seem to make EVERY YEAR. The pay is minimal, raises are scarce. As a matter of fact, good luck getting a raise based on actual performance... If they aren't already late on giving those they will probably be 1%-5% at that. This company recruits college graduates and milks them dry until they can cycle back to another round of new hires who just need a job. You will be buried in 'billables', stressing every single day on how you can fill out your 8 hour time sheet accurately. And heavens forbid you have a single hour that is billed to bmm and not the client, you will be interrogated like you committed murder. To top that off. the processes at bmm are horrible, They change almost weekly, and there is always some kind of new issue that slows work down. The horrible CEO, has made promise after promise after promise of some kind of positive change to the company and in all my time working there, not a single one was fulfilled. bmm loves to let clients walk all over the engineering teams as well, in the name of one upping our competitors and turning a profit of course. The client is always right, and you are always wrong. Don't expect any of the C suite to stand up for these teams either, they usually bend to any clients demands and just make things worse. I watched the work culture here go from great to absolutely abysmal. There is no work culture anymore. I am not even going to bother to explain what poor excuse for work culture this company has. This review has been enough of my time wasted on this abysmal place. Don't work here.

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BMM Testlabs Response
2w
Thank you for taking the time to provide detailed feedback about your experience at BMM. We are sorry to hear that your time with the company did not reflect the type of workplace culture we strive to create. We recognize that concerns related to compensation, workload, training, communication, and career development can significantly impact the employee experience. As our organization continues to grow globally, we are actively working to improve operational processes, leadership support, employee development opportunities, and internal communication. We also appreciate your acknowledgment of the exposure BMM provides to the global gaming industry and the flexibility and work/life balance offered through our PTO programs. Feedback, both positive and critical, helps us better understand where improvements are needed. At BMM, we remain committed to building a workplace environment where employees feel supported, valued, and empowered to succeed. We sincerely thank you for your contributions to the company and wish you success moving forward.
3.0
6 Oct 2025

dysfunctional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good career advancement opportunities, good pay

Cons

teams are largely dysfunctional and the company is very opaque

Viewing 1 - 3 of 26 Reviews

Glassdoor has 150 BMM Testlabs reviews submitted anonymously by BMM Testlabs employees. Read employee reviews and ratings on Glassdoor to decide if BMM Testlabs is right for you.